Assistant Property Manager

Socket.dev; Ridgefield (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Life insurance

Paid sick time

Paid holidays

Job summary

JCMLiving is seeking an experienced Assistant Property Manager to join our management team at one of our apartment communities in New Jersey. This role is highly visible, administrative, and resident-facing, working closely with residents, vendors, and the property management team to ensure efficient operations and high levels of service.

Approximately 20% of the role involves leasing activities, with the majority focusing on resident relations, administrative operations, and overall property

Qualifications

• Previous property management experience is required.
• Strong administrative and organizational skills.
• Excellent verbal and written communication skills.
• Strong customer service and resident-relations skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving and follow-through skills.

Responsibilities

• Serve as a professional and welcoming point of contact for residents, prospects, and visitors.
• Develop and maintain positive relationships with residents while providing exceptional customer service.
• Respond to resident questions, concerns, and requests in a timely and professional manner.
• Coordinate and follow up on service requests and other resident needs.
• Assist with rent collection and account-related communications.
• Help create a positive, well-maintained, and engaging community environment.
• Assist with planning and executing resident events and community initiatives.

Job description

Assistant Property Manager

About JCMLiving

At JCMLiving, we believe great communities are built by great people. Our experienced management teams are dedicated to creating exceptional living environments while providing our employees with the resources, support, and opportunities they need to grow personally and professionally.

As a growing residential property management organization with communities throughout New Jersey, Pennsylvania, and Maryland, JCMLiving offers a collaborative and rewarding environment for professionals who take pride in their work and enjoy making a meaningful difference in the resident experience.

We offer competitive compensation, comprehensive benefits, and opportunities to build a long-term career within a well-established and supportive organization.

Explore our communities and upcoming events at jcmliving.com.

The Position

JCMLiving is seeking an experienced Assistant Property Manager to join the management team at one of our beautiful apartment communities.

This is a highly visible, administrative and resident-facing position that plays an important role in the day-to-day operation of the community. The successful candidate will work closely with residents, prospective residents, vendors, and the property management team to ensure the community operates efficiently and delivers a consistently high level of service.

While leasing and new resident acquisition are an important component of the position, approximately 20% of the role is dedicated to leasing activities. The majority of the position focuses on resident relations, administrative operations, property management support, organization, communication, and ensuring the smooth day-to-day experience of the community.

This is an excellent opportunity for a motivated property management professional who enjoys being the central point of contact, solving problems, staying organized, and building strong relationships with residents.

Key Responsibilities

Community & Resident Relations

• Serve as a professional and welcoming point of contact for residents, prospects, and visitors.
• Develop and maintain positive relationships with residents while providing exceptional customer service.
• Respond to resident questions, concerns, and requests in a timely and professional manner.
• Coordinate and follow up on service requests and other resident needs.
• Assist with rent collection and account-related communications.
• Help create a positive, well-maintained, and engaging community environment.
• Assist with planning and executing resident events and community initiatives.

Administrative & Property Management Operations

• Support the property management team with the daily administration and operation of the community.
• Prepare, process, and maintain leases, renewals, notices, correspondence, and other property documentation.
• Maintain accurate resident and prospect records.
• Manage computer systems, property management software, and lead-tracking platforms.
• Monitor and follow up on outstanding administrative items.
• Assist with reporting, recordkeeping, and other operational responsibilities.
• Coordinate communication between residents, management, maintenance, vendors, and other stakeholders.
• Prioritize multiple responsibilities while maintaining accuracy and attention to detail.

Leasing & Marketing — Approximately 20%

• Meet and greet prospective residents and provide a professional first impression of the community.
• Respond to leasing inquiries and schedule appointments.
• Conduct property tours and present available apartments and community amenities.
• Follow up with prospects and maintain accurate lead information.
• Assist with the leasing process from initial inquiry through application and lease execution.
• Support community marketing and outreach initiatives as needed.

What We're Looking For

The ideal candidate is an experienced property management professional who is organized, personable, resourceful, and comfortable taking ownership of a wide range of responsibilities.

Qualifications include:

• Previous property management experience is required.
• Strong administrative and organizational skills.
• Excellent verbal and written communication skills.
• Strong customer service and resident-relations skills.
• Ability to effectively multitask and prioritize in a fast-paced environment.
• Strong problem-solving and follow-through skills.
• Professional, polished, and approachable demeanor.
• Proficiency with computers and property management/lead management systems.
• Experience with leasing, sales, and marketing is highly valued.
• Ability to work independently while also contributing effectively as part of a management team.
• Strong attention to detail and a commitment to accuracy.

Why Join JCMLiving?

JCMLiving is committed to investing in our employees and providing the tools and benefits that support both professional success and personal well-being.

Our benefits package includes:

• Competitive salary
• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) plan
• Life insurance
• Paid sick time
• Paid holidays
• Paid vacation
• Complimentary access to select community amenities, including pools, fitness centers, pet spas, and more
• Supportive and experienced management team
• Opportunities for professional growth and advancement

Equal Opportunity Employer & Equal Housing Provider