Resident Experience & Marketing Associate

The Scion Group; Tempe (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

The Scion Group is seeking an Experience Team Member (ETM) in Tempe, Arizona. This role encompasses marketing, customer service, and relationship building. Ideal candidates will have a customer-centric mindset and excellent interpersonal skills. Responsibilities include guiding community tours, executing engagement initiatives, and providing administrative support. Flexibility and reliability are key, with availability required during peak times. Join us in creating an exceptional student living experience!

Qualifications

• Ability to thrive in a fast‑paced, agile environment.
• Availability to work during summer, holidays, and turn periods.
• Job location is at the assigned property.

Responsibilities

• Prioritize interactions and communication with customers.
• Assist with planning and promoting customer experience initiatives.
• Log, file and retrieve customer packages.

Skills

Customer‑centric mindset

Great communication & interpersonal skills

Agility & flexibility

Reliability & self‑discipline

Job description

The Scion Group is seeking an Experience Team Member (ETM) in Tempe, Arizona. This role encompasses marketing, customer service, and relationship building. Ideal candidates will have a customer-centric mindset and excellent interpersonal skills. Responsibilities include guiding community tours, executing engagement initiatives, and providing administrative support. Flexibility and reliability are key, with availability required during peak times. Join us in creating an exceptional student living experience!