Resident Experience & Leasing Specialist

Arlington Holding Company; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

401(k) with company match

Paid time off and holidays

Employee rent discounts

Training and career development

Team oriented culture

Job summary

Arlington Properties is seeking a Leasing Consultant in Naples, FL to greet prospects, conduct tours, and guide applicants through the leasing process. You will manage pricing, availability, and policies while maintaining resident files and supporting retention efforts.

The role emphasizes marketing visibility, coordination with maintenance teams, and a client-focused approach to deliver exceptional resident experiences. Equal opportunity employer. Weekend availability may be required.

Qualifications

• High school diploma or GED required; some college preferred.
• 1+ years of leasing, sales, or customer service experience strongly preferred.
• Excellent communication, organizational, and time management skills.
• Familiarity with Fair Housing laws and leasing policies.
• Basic computer proficiency and comfort with digital tools.
• Valid driver’s license, auto insurance, and reliable transportation.

Responsibilities

• Greet prospective residents, conduct property tours, and explain community features.
• Manage the full leasing process from application to move-in.
• Provide accurate information on pricing, availability, and policies.
• Maintain up-to-date resident files and support retention and renewal efforts.
• Conduct follow-up communications with prospects and residents.
• Promote the property through outreach efforts and marketing ideas.
• Monitor advertising platforms and provide insight into digital performance.
• Prepare competitive market surveys and analyze leasing trends.
• Collect applications, deposits, and other move-in funds.
• Enter service requests and coordinate with the maintenance team.
• Help maintain curb appeal and inspect vacant units for show-readiness.
• Assist with vendor or contractor access to units when needed.

Skills

Customer service

Communication

Organizational skills

Time management

Fair Housing knowledge

Digital tools

Driver's license

Education

High school diploma or GED

Some college preferred

Tools

Property management software

Marketing platforms

Job description

Arlington Properties is seeking a Leasing Consultant in Naples, FL to greet prospects, conduct tours, and guide applicants through the leasing process. You will manage pricing, availability, and policies while maintaining resident files and supporting retention efforts.

The role emphasizes marketing visibility, coordination with maintenance teams, and a client-focused approach to deliver exceptional resident experiences. Equal opportunity employer. Weekend availability may be required.