Resident Experience Leasing Pro - PTO & 401K Match

Homestead Companies; Athens (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Generous PTO

401K match

Job summary

Homestead is seeking an Entry Level Leasing Consultant to join our Athens, OH leasing team. You will greet prospective residents, conduct property tours, and guide applicants through rental requirements and lease signing.

The role involves coordinating with marketing efforts, maintaining resident records, and collaborating with management to ensure satisfaction and smooth leasing operations.

Qualifications

• Experience working with people in an upbeat environment.
• Experience in a collegiate environment a plus.
• Ability to work on Saturdays and Sundays.
• Entrata experience a plus.
• Ability to walk the property, show apartments, sit/stand for long periods, and verbally communicate.

Responsibilities

• Deliver exceptional customer service to future and current residents, ensuring their needs and concerns are promptly addressed in an appropriate manner.
• Conduct property tours, highlighting the features and amenities of the property.
• Assist future residents in completing rental applications, collecting required documentation, and guiding them through the lease signing process.
• Support marketing initiatives, both online and offline, to attract prospective residents, including managing listings on various rental platforms and social media channels.
• Build and maintain strong relationships with current residents, addressing their concerns, resolving issues, and promoting resident engagement and satisfaction.
• Stay informed about the local rental market, competitors, and industry trends to provide valuable insights and recommendations.
• Handle various administrative tasks, including maintaining accurate resident records, completing leasing paperwork, and managing the leasing office.
• Effectively communicate with property management, maintenance, and other staff to ensure operational and resident satisfaction.

Job description

Homestead is seeking an Entry Level Leasing Consultant to join our Athens, OH leasing team. You will greet prospective residents, conduct property tours, and guide applicants through rental requirements and lease signing.

The role involves coordinating with marketing efforts, maintaining resident records, and collaborating with management to ensure satisfaction and smooth leasing operations.