Resident Experience & Leasing Manager

American Landmark Management, Llc; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance package

Paid time off

Bonus program

Tuition reimbursement

401(k) plan

Rent discount

Job summary

American Landmark Management is seeking an experienced Community Manager for Kenzie Park, a 312-unit garden community in San Antonio, TX. The role oversees leasing, staff supervision, budgeting, and tenant retention to ensure efficient property operations.

Candidates should have 2+ years in the apartment industry, CAM preferred, and familiarity with RealPage/LRO and One-Site. We offer strong training, growth, and a competitive benefits package in a collaborative environment.

Qualifications

• Minimum of 2 years working in the apartment industry within a similar role.
• Knowledge of RealPage/LRO and One-Site or similar systems is required.
• Strong customer service experience required.

Responsibilities

• Directly supervise office staff
• Daily physical inspections of the property
• Responsible for the property’s leasing
• Thorough knowledge of company leasing techniques and sales methods
• Full knowledge of property rental information
• Operating the property’s budget within the company’s financial guidelines
• Responsible for the interviewing, screening, and hiring of staff
• Prioritizing all resident requests with an efficient and courteous response
• Responsible for generating various company required reports
• Collaborative design and implementation of a resident retention program, i.e., a newsletter, resident referral program or social activities
• Responsible for securing at least 10% of the overall closed leases at the property

Skills

Customer service

Staff supervision

Budget management

Leasing

Recruiting

Resident retention

Property operations

Education

CAM certification

College degree helpful

Tools

RealPage

LRO

OneSite

Job description

American Landmark Management is seeking an experienced Community Manager for Kenzie Park, a 312-unit garden community in San Antonio, TX. The role oversees leasing, staff supervision, budgeting, and tenant retention to ensure efficient property operations.

Candidates should have 2+ years in the apartment industry, CAM preferred, and familiarity with RealPage/LRO and One-Site. We offer strong training, growth, and a competitive benefits package in a collaborative environment.