Resident Experience & Leasing Manager

AMH

Murray (KY)

On-site

USD 64,000 - 80,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement

9 paid holidays

Paid time off

Job summary

AMH is seeking a dedicated Resident Manager to oversee a portfolio of single-family homes. You will enhance resident experience, resolve service issues, and drive lease renewals while processing documentation through the tenant lifecycle.

Ideal candidates have 3+ years in Property Operations or Property Management, a Real Estate license, and strong communication skills. This on-site role offers competitive pay and comprehensive benefits.

Qualifications

High School Diploma or GED required.
Bachelor’s degree in real estate, finance, business management, or related field preferred.
Real Estate License and any permits/certifications required by state real estate commission to engage in property management.
Proficient with Microsoft Office (Word, Excel, Outlook).
Experience with property management software is a plus.

Responsibilities

Foster positive relationships with residents in your assigned portfolio.
Respond promptly and professionally to resident inquiries, striving for swift resolution.
Drive lease renewals and execute new leases within the market.
Conduct move-out reconciliation, assess damages, and determine resident charges per state laws.
Implement collection strategies to minimize evictions and delinquencies.
Represent the company at eviction hearings and monitor HOA compliance.
Adhere to all organizational systems, programs, training, policies, and procedures.