Resident Experience & Leasing Assistant - Part-Time

GMH Capital Partners LP; Austin (TX); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

GMH Communities in Austin, TX seeks a part-time Community/Leasing Assistant to be a frontline contact for residents and prospects. You will handle walk-ins, phones, emails, log packages, tour properties and assist with lease documentation and signing, while supporting Leasing Manager in events and move-ins.

Ideal candidates enjoy serving residents, are organized, and can manage after-hours on-call rotation. A positive, service-oriented attitude and familiarity with social media are a plus.

Qualifications

• Outgoing, kind and generous personality with enthusiasm for service.
• Active knowledge of online social media and presence.
• Strong organizational and administrative abilities with excellent communication skills.
• A passion to serve residents, parents, vendors, and colleagues.

Responsibilities

• Maintain positive resident relations through outstanding service.
• Participate in the daily operations of the property.
• Process leases and accompanying paperwork.
• Display high levels of service through email responses, social media outreach and phone communications.
• Assist with leasing events and activities.
• Participate in resident retention events and activities.
• Actively participate in the GMHgo initiative.
• Participate in after-hours on-call rotation.
• Thorough knowledge of office applications and company policies.

Skills

Customer service

Communication skills

Social media familiarity

Tools

Microsoft Office

Job description

GMH Communities in Austin, TX seeks a part-time Community/Leasing Assistant to be a frontline contact for residents and prospects. You will handle walk-ins, phones, emails, log packages, tour properties and assist with lease documentation and signing, while supporting Leasing Manager in events and move-ins.

Ideal candidates enjoy serving residents, are organized, and can manage after-hours on-call rotation. A positive, service-oriented attitude and familiarity with social media are a plus.