Resident Experience Coordinator

Lutheran Homes Inc; Fort Wayne (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

Retirement matching

Job summary

Lutheran Life Villages is seeking a compassionate Community Coordinator to support daily operations, engage residents, and aid the Administration Team in clerical tasks. You will help manage communications with residents, visitors, and family members while upholding our LIFE values.

The role emphasizes organization, professional conduct, and confidentiality as you assist with events, room reservations, and campus activities to ensure a welcoming, efficient community experience for all seniors

Qualifications

• High school diploma or equivalent.
• 2+ years in community management, customer service or admin.
• Familiarity with senior living regulations preferred.

Responsibilities

• Provide administrative support and organize office operations.
• Greet visitors, answer calls, and direct inquiries.
• Coordinate events and gather spaces.
• Assist residents and families with information and referrals.

Skills

Communication

Organization

MS Office

Interpersonal skills

Discretion

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Lutheran Life Villages is seeking a compassionate Community Coordinator to support daily operations, engage residents, and aid the Administration Team in clerical tasks. You will help manage communications with residents, visitors, and family members while upholding our LIFE values.

The role emphasizes organization, professional conduct, and confidentiality as you assist with events, room reservations, and campus activities to ensure a welcoming, efficient community experience for all seniors