Resident Experience Concierge - Front Desk

Arbor Company; Marietta (GA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation package

Professional growth opportunities

Job summary

The Arbor Company in Marietta, GA is seeking a Front Desk Receptionist to greet residents, families, and visitors and deliver outstanding customer service. You will manage visitor registrations, answer inquiries, and coordinate with other departments to ensure smooth daily operations.

Ideal candidates will have a high school diploma or equivalent and prior customer service experience. Strong communication, organization, and discretion are essential for success in this role.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Ability to work in a fast-paced environment with multiple priorities.
• Maintain confidentiality and handle sensitive information.

Responsibilities

• Greet residents, families, and visitors in a professional and friendly manner.
• Answer phone calls and respond to inquiries in a timely manner.
• Manage visitor registration and track resident whereabouts.
• Maintain a clean and organized front desk area, including filing and data entry.
• Provide exceptional customer service to residents, families, and visitors.
• Coordinate with other departments to ensure seamless communication and services.
• Maintain confidentiality and handle sensitive information with discretion.

Skills

Excellent communication

Interpersonal skills

Customer service

Organizational skills

Time management

Education

High school diploma or equivalent

Job description

The Arbor Company in Marietta, GA is seeking a Front Desk Receptionist to greet residents, families, and visitors and deliver outstanding customer service. You will manage visitor registrations, answer inquiries, and coordinate with other departments to ensure smooth daily operations.

Ideal candidates will have a high school diploma or equivalent and prior customer service experience. Strong communication, organization, and discretion are essential for success in this role.