Resident Experience & Compliance Assistant

Related; San Francisco (CA); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Paid time off (19+ days)

Medical, vision and dental options

Life insurance

Employee Assistance Program

401(k)

FSA & HSA

Employer-paid life and AD&D insurance

Paid leave & disability programs

Mental health resources

Fertility benefits

Volunteer time off and charitable gift

Tuition & certification reimbursement

Internal advancement opportunities

Job summary

Related Affordable seeks an Assistant Community Manager to support daily operations of an affordable housing community in San Francisco. You will partner with the Community Manager on leasing, accounts, resident relations, and compliance with housing programs.

The role emphasizes administrative tasks, financial health of the community, and a resident-centered environment with growth opportunities and comprehensive benefits.

Qualifications

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs (e.g., Project-Based Section 8, LIHTC) and compliance requirements.
• Experience with property management software (RealPage, OneSite, JD Edwards or similar).
• Excellent communication and interpersonal skills with a commitment to customer service.

Responsibilities

• Assist in leasing, marketing, recertifications and general administrative duties to ensure efficient operations.
• Handle accounts payable/receivable, aid in rent collection, and assist in delinquencies management.
• Address resident concerns promptly to foster a positive living environment and help plan resident appreciation events.
• Ensure adherence to affordable housing program requirements (HDC, HCR, HUD, LIHTC) and support compliance audits.
• Collaborate with maintenance staff to ensure timely property upkeep and safe living environment.
• Assist in preparing reports to monitor community performance and identify improvement opportunities.

Skills

Property management

Resident relations

Customer service

Compliance knowledge

Tools

RealPage

OneSite

JD Edwards

Job description

Related Affordable seeks an Assistant Community Manager to support daily operations of an affordable housing community in San Francisco. You will partner with the Community Manager on leasing, accounts, resident relations, and compliance with housing programs.

The role emphasizes administrative tasks, financial health of the community, and a resident-centered environment with growth opportunities and comprehensive benefits.