Resident Experience & Community Growth Manager

CPM, Inc.; Lexington (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

On-site living discount

Career growth

Mental health & wellness

Vacation & holidays

Community events

Belonging culture

Performance incentives

Benefits package

Parental leave

Job summary

Continental is seeking an experienced Community Manager to lead operations across our Lexington, KY properties. The role focuses on delivering superior resident experiences while guiding the team to achieve performance goals.

You will manage budgets, drive revenue through strategic sales and marketing, and maintain an on-site, welcoming environment, balancing desk work with hands-on inspections and tours.

Qualifications

• 3+ years in residential community management with a proven leadership track record.
• Experience building budgets and driving NOI growth.
• Tech-savvy with familiarity in property tech platforms.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Develop and manage operating budgets and drive revenue through sales and marketing.
• Oversee day-to-day operations and report monthly KPIs and financials.
• Deliver exceptional resident experiences and maintain tour-ready units.
• Hire and develop top talent and foster a culture of engagement.

Skills

Community management

Budgeting

Team leadership

Customer service

Tech proficiency

Tools

Onesite

Ops Technology

AIRM

Funnel

Compliance Depot

Job description

Continental is seeking an experienced Community Manager to lead operations across our Lexington, KY properties. The role focuses on delivering superior resident experiences while guiding the team to achieve performance goals.

You will manage budgets, drive revenue through strategic sales and marketing, and maintain an on-site, welcoming environment, balancing desk work with hands-on inspections and tours.