Resident Experience Advocate

Brookdale Senior Living; Valparaiso (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Earned wage access (hourly associates,

Paid time off (PT)

Paid holidays

Adoption benefit

Disability (short/long term)

Health Savings Account

Tuition reimbursement

Job summary

Brookdale Senior Living is seeking a Resident Engagement role to support the Engagement department, build strong relationships with residents, and help implement person-centered engagement programs. The position emphasizes empathy, communication, and teamwork with coordinators and managers to enhance daily resident experiences.

Ideal candidates demonstrate care for seniors, strong communication, and a collaborative mindset to contribute to Brookdale’s engagement initiatives and resident

Qualifications

• Experience in customer service or caregiving preferred.
• Ability to build relationships with residents and families.
• Strong communication and listening skills.

Responsibilities

• Support and nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners).
• Assist the Engagement department as guided by Coordinator, Manager, or Director.
• Build relationships with residents to foster person-centered engagement and bridge connections.

Skills

Empathy and care

Communication

Interpersonal skills

Resident relations

Job description

Brookdale Senior Living is seeking a Resident Engagement role to support the Engagement department, build strong relationships with residents, and help implement person-centered engagement programs. The position emphasizes empathy, communication, and teamwork with coordinators and managers to enhance daily resident experiences.

Ideal candidates demonstrate care for seniors, strong communication, and a collaborative mindset to contribute to Brookdale’s engagement initiatives and resident