Resident Engagement & Leasing Ambassador (PT) – On-site Housing

B.HOM Student Living; Baton Rouge (LA); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

On-site staff housing

Professional development

Job summary

B.HOM Student Living in Baton Rouge is seeking a Community Ambassador to engage residents, support leasing, and coordinate lively programs on-site.

You will cover office shifts, assist with tours and events, respond to resident concerns, and help maintain a positive living environment in line with our People-First Service values.

The role requires strong communication, ability to multitask, and living on-site in staff housing while pursuing higher education, with evenings and weekends included.

Qualifications

• Strong communication and interpersonal skills
• Ability to manage multiple responsibilities and stay organized
• Positive attitude and strong customer service mindset
• Proficiency in Microsoft Office and social media platforms
• Must be enrolled as a student and meet academic requirements
• Minimum 12 undergraduate credit hours (or 6 graduate hours)
• Minimum 2.5 cumulative GPA (must be maintained)
• Must be able to live on-site in assigned staff housing
• Must be available to move in prior to the start of the academic year for training

Responsibilities

• Plan and execute social and developmental programs to enhance the resident experience
• Build relationships with residents through one-on-one interactions and community involvement
• Support a positive, inclusive, and engaging community environment
• Serve as a resource for residents regarding community services and local resources
• Assist with leasing efforts including tours, follow-ups, and housing events
• Participate in outreach marketing activities such as housing fairs and campus events
• Promote the community through social engagement and peer networking
• Cover scheduled office shifts, including evenings and weekends
• Support daily office functions including customer service and administrative tasks
• Assist with move-in and move-out processes
• Participate in rotating on-call responsibilities
• Respond to lockouts, noise complaints, and resident concerns
• Assist in handling emergency situations as needed
• Serve as a role model and ambassador for the B.HOM brand
• Promote a positive and professional image within the community
• Support conflict resolution and community standards
• Perform other duties as assigned to support community success

Skills

Communication

Interpersonal skills

Multitasking

Customer service

Microsoft Office

Social media

Confidentiality

Education

High School Diploma

Tools

Office software

Job description

B.HOM Student Living in Baton Rouge is seeking a Community Ambassador to engage residents, support leasing, and coordinate lively programs on-site.

You will cover office shifts, assist with tours and events, respond to resident concerns, and help maintain a positive living environment in line with our People-First Service values.

The role requires strong communication, ability to multitask, and living on-site in staff housing while pursuing higher education, with evenings and weekends included.