Resident Engagement Coordinator

Milestone-Retirement-Communitie; The Dalles (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision (full-time)

401(k) with employer match

Generous PTO

Pet insurance

Perks at Work

Employee Assistance Program

Voluntary benefits options

Job summary

Milestone is seeking an Engagement Assistant to support resident activities in our Independent and Assisted Living communities. You will help residents participate in meaningful programs, coordinate outings, and assist with events that enrich daily life.

Reporting to the Engagement Specialist, you’ll promote programs to maximize participation, organize outings, assist with transportation, and ensure safety while fostering teamwork with residents and staff.

Qualifications

• High School Diploma or equivalent required; higher degrees preferred.
• At least 3 years' experience in assisted living preferred.
• Experience with Microsoft Word and Excel preferred.
• CDL preferred.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Pleasant, professional and personable demeanor.

Responsibilities

• Complete Resident Interest Worksheets for all new residents within 7 days of move-in.
• Orient residents to the engagement program and opportunities.
• Follow scheduled activities with minimal changes; arrange entertainment within budget.
• Promote all programs to maximize resident participation.
• Support quarterly events that may also serve as marketing opportunities.
• Help organize resident outings, including trips, medical visits, and destination activities.
• Assist with transportation and mobility during outings.
• Ensure a safe work environment following Safety Committee standards.
• Foster teamwork and support coworkers, residents, and visitors.
• Perform other duties as assigned.

Skills

Strong communication

Interpersonal skills

Self-motivated

Organizational skills

Decision making

Education

High School Diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Milestone is seeking an Engagement Assistant to support resident activities in our Independent and Assisted Living communities. You will help residents participate in meaningful programs, coordinate outings, and assist with events that enrich daily life.

Reporting to the Engagement Specialist, you’ll promote programs to maximize participation, organize outings, assist with transportation, and ensure safety while fostering teamwork with residents and staff.