Resident Engagement Concierge

Ivy Park at Otay Ranch; Honolulu (HI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Vacation, Personal Day, Sick Pay

Complimentary Meals

Team Member Discount Program

401(k) Savings Plan with Company Match

Recognition Programs

Job summary

A premier senior living community seeks an Engagement Coordinator to foster relationships with new residents and provide personalized support as they transition. The ideal candidate will have customer service experience, preferably in the senior living industry, and strong organizational skills. The position requires proactive engagement, ensuring residents acclimate positively while maintaining connections with families. This full-time role offers competitive benefits and a chance to grow within a community-focused environment.

Qualifications

• Experience in the senior living industry preferred.
• Proficiency with current technology to connect seniors.
• Sales or marketing experience is highly desirable.

Responsibilities

• Create positive relationships with new residents.
• Facilitate a personalized new resident orientation.
• Connect residents to community activities and services.

Skills

Customer service experience

Organizational skills

Motivation

Job description

A premier senior living community seeks an Engagement Coordinator to foster relationships with new residents and provide personalized support as they transition. The ideal candidate will have customer service experience, preferably in the senior living industry, and strong organizational skills. The position requires proactive engagement, ensuring residents acclimate positively while maintaining connections with families. This full-time role offers competitive benefits and a chance to grow within a community-focused environment.