Resident Dining Server — Fast-Paced, Guest-Focused

Elderwood Administrative Services; City of Rochester (NY); On-site; USD 18,000 - 26,000; Full time

Job summary

Elderwood Administrative Services in Rochester, NY is seeking a server to provide restaurant quality service and assist with dining room operations, ensuring the health and well-being of residents.

The role requires exceptional customer service, clear communication, the ability to work in a fast-paced environment, and a hospitable, team-oriented attitude. ServSafe certification or willingness to obtain is preferred; HS diploma may be required.

Qualifications

• Experience in customer service or hospitality required.
• ServSafe certification or willingness to obtain.
• HS diploma or equivalent preferred.
• Must be 16 years of age or older.
• Employment Certificate/Permit required for applicable individuals.
• Ability to read, write and understand English at an intermediate level.

Responsibilities

• Provide exceptional customer service and assist residents in dining areas.
• Exhibit excellent verbal communication with residents and team.
• Maintain high levels of cleanliness, hygiene and safety in all areas.
• Work effectively in a fast-paced, high-volume environment.
• Promote a collaborative, team-focused dining room atmosphere.
• Demonstrate a professional, hospitable, patient demeanor.

Skills

Exceptional customer service

Verbal communication

Fast-paced environment

Hospitable demeanor

Calm under pressure

Team-oriented

Detail-oriented

Cleanliness and safety

Education

HS diploma or equivalent preferred

Employment Certificate/Permit required

Tools

ServSafe certification

Job description

Elderwood Administrative Services in Rochester, NY is seeking a server to provide restaurant quality service and assist with dining room operations, ensuring the health and well-being of residents.

The role requires exceptional customer service, clear communication, the ability to work in a fast-paced environment, and a hospitable, team-oriented attitude. ServSafe certification or willingness to obtain is preferred; HS diploma may be required.