Resident Concierge & Hospitality Experience Lead

Seabreeze Management Company Inc; Long Beach (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Seabreeze Management Company Inc. is seeking a friendly Concierge to provide high‑quality services for residential properties within our portfolio.

The role focuses on anticipating resident needs, coordinating deliveries and reservations, and creating a welcoming on-site atmosphere. Key responsibilities include discreet access control, assisting guests and vendors, and collaborating with property management to address feedback and support on-site programs.

Qualifications

• Two years hospitality experience preferred.
• Good geographic knowledge of the surrounding area.
• Must have a valid state-issued driver’s license and clean driving record.

Responsibilities

• Deliver personalized concierge services to residents, including coordinating deliveries, transportation, reservations, and special requests with a focus on hospitality.
• Act as the primary point of contact for day-to-day resident needs, ensuring a warm, welcoming environment and prompt resolution of concerns.
• Manage access control with discretion, assisting guests, vendors, and contractors while upholding building security and privacy standards.
• Liaise with property management to relay resident feedback, track amenity usage, and support community events or on-site programs.

Skills

Positive attitude

Professional demeanor

Communication

Organizational skills

Interpersonal skills

Multitasking

Driver's license

Education

Two years hospitality experience

Higher education in hospitality

Tools

Outlook

Microsoft Word

Internet search

Job description

Seabreeze Management Company Inc. is seeking a friendly Concierge to provide high‑quality services for residential properties within our portfolio.

The role focuses on anticipating resident needs, coordinating deliveries and reservations, and creating a welcoming on-site atmosphere. Key responsibilities include discreet access control, assisting guests and vendors, and collaborating with property management to address feedback and support on-site programs.