Resident-Centric Housekeeping Associate | Great Benefits

Friendship Haven, Inc.; Fort Dodge (IA); Ibrido; USD 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

Friendship Haven, Inc. in Fort Dodge, IA, is seeking a housekeeper to perform dusting, vacuuming, bathroom cleaning, linen changes and trash removal to keep resident areas clean and welcoming.

The role emphasizes resident-centered service, teamwork with Campus Services, and reliable, courteous communication. Training is available and past experience in aging services or housekeeping is preferred.

Competenze

• Knowledge of a resident centered model of service delivery within neighborhood.
• Support the mission, vision and values of Friendship Haven.
• Abide by Friendship Haven Standards of Personal Performance and Code of Ethics.
• Ability to work effectively with co-workers in a team environment.
• Proficiency in writing and communicating with other team members.
• Accountability to complete tasks with minimal supervision.
• Ability to deliver excellent customer service and public relations.
• Ability to be tactful in resolving customer service concerns and situations.

Mansioni

• Completes assigned housekeeping tasks including dusting, vacuuming, bathroom cleaning, changing linens, picking up trash and keeping residents living areas pleasant and orderly.
• Develops effective relationships with residents and learns resident preferences and individualizes services for each resident, as needed.
• Ensure the cleanliness and attractive appearance of all areas of the Friendship Haven campus.
• Completes housekeeping services as assigned both in common spaces and in resident rooms, following established schedules and polices/procedures.
• Works effectively as part of the Campus Services team accepting responsibility of work related tasks, sharing the work load with other team members.
• Cross train, as directed, by the Campus Services Supervisor and be part of a versatile team.
• Effectively communicates with supervisor and other departments.
• Other duties as assigned.

Conoscenze

Resident-centered care

Customer service

Communication

Teamwork

Written communication

Ethics

Accountability

Cross training

Resident interaction

Public relations

Descrizione del lavoro

Friendship Haven, Inc. in Fort Dodge, IA, is seeking a housekeeper to perform dusting, vacuuming, bathroom cleaning, linen changes and trash removal to keep resident areas clean and welcoming.

The role emphasizes resident-centered service, teamwork with Campus Services, and reliable, courteous communication. Training is available and past experience in aging services or housekeeping is preferred.