Full Time Housekeeping

Friendship Haven, Inc.; Fort Dodge (IA); On-site; USD 28,000 - 36,000; Full time

Job summary

Friendship Haven, Inc. in Fort Dodge, IA, is seeking a housekeeper to perform dusting, vacuuming, bathroom cleaning, linen changes and trash removal to keep resident areas clean and welcoming.

The role emphasizes resident-centered service, teamwork with Campus Services, and reliable, courteous communication. Training is available and past experience in aging services or housekeeping is preferred.

Qualifications

• Knowledge of a resident centered model of service delivery within neighborhood.
• Support the mission, vision and values of Friendship Haven.
• Abide by Friendship Haven Standards of Personal Performance and Code of Ethics.
• Ability to work effectively with co-workers in a team environment.
• Proficiency in writing and communicating with other team members.
• Accountability to complete tasks with minimal supervision.
• Ability to deliver excellent customer service and public relations.
• Ability to be tactful in resolving customer service concerns and situations.

Responsibilities

• Completes assigned housekeeping tasks including dusting, vacuuming, bathroom cleaning, changing linens, picking up trash and keeping residents living areas pleasant and orderly.
• Develops effective relationships with residents and learns resident preferences and individualizes services for each resident, as needed.
• Ensure the cleanliness and attractive appearance of all areas of the Friendship Haven campus.
• Completes housekeeping services as assigned both in common spaces and in resident rooms, following established schedules and polices/procedures.
• Works effectively as part of the Campus Services team accepting responsibility of work related tasks, sharing the work load with other team members.
• Cross train, as directed, by the Campus Services Supervisor and be part of a versatile team.
• Effectively communicates with supervisor and other departments.
• Other duties as assigned.

Skills

Resident-centered care

Customer service

Communication

Teamwork

Written communication

Ethics

Accountability

Cross training

Resident interaction

Public relations

Job description

To provide housekeeping duties that meets the individual needs of residents and as directed by your immediate supervisor.

Essential Functions

Completes assigned housekeeping tasks including dusting, vacuuming, bathroom cleaning, changing linens, picking up trash and keeping residents living areas pleasant and orderly.

Develops effective relationships with residents and learns resident preferences and individualizes services for each resident, as needed.

Ensure the cleanliness and attractive appearance of all areas of the Friendship Haven campus.

Completes housekeeping services as assigned both in common spaces and in resident rooms, following established schedules and polices/procedures.

Works effectively as part of the Campus Services team accepting responsibility of work related tasks, sharing the work load with other team members.

Cross train, as directed, by the Campus Services Supervisor and be part of a versatile team.

Effectively communicates with supervisor and other departments.

Other duties as assigned.

Knowledge, Skills and Abilities

Knowledge of a resident centered model of service delivery within neighborhood.

Support the mission, vision and values of Friendship Haven.

Abide by Friendship Haven Standards of Personal Performance and Code of Ethics.

Ability to work effectively with co-workers in a team environment.

Proficiency in writing and communicating with other team members.

Accountability to complete tasks with minimal supervision.

Ability to deliver excellent customer service and public relations.

Ability to be tactful in resolving customer service concerns and situations.

Education: Level of education to communicate effectively. Must be willing to complete cross training to complete versatile assigned work tasks.

Experience: Working in aging related environments, public service, housekeeping or laundry environments preferred. Prior work experience is helpful, but not required to be hired into this job.

Physical Demands

Sits, stands, bends, lifts and moves during work hours.

Should be capable of lifting up to 50 pounds on a regular basis.

Willing to work beyond normal working hours, and on weekends and holidays when necessary.

Mental Demands

Subject to frequent interruptions.

May be subject to hostile and emotionally upset residents, families and visitors.

If you are a great team player and passionate about resident-centered care, we want to talk to you! Great benefits!

Friendship Haven is an equal opportunity employer and does not discriminate on the bases of race, color, national origin, age, religion, creed, disability, veteran’s status, gender, sexual orientation, gender identity or gender expression. By submitting this application, I certify all information contained within this application is correct to the best of my knowledge. I acknowledge that providing false information is grounds for refusing to hire me, or for termination should I be hired.