Resident-Centered Social Services & Activities Director

Hillside Plaza; Cleveland (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Plan

Professional Development

Team Environment

Meaningful Work

Job summary

Hillside Plaza in Cleveland, OH is seeking a Social Services Director / Activities Director to lead social services and resident engagement. This role supports admissions, care planning, transitions, and discharge planning while developing activities that support residents’ overall wellbeing.

The ideal candidate is compassionate, energetic, organized, and capable of collaborating with an interdisciplinary team to enhance quality of life for residents and families.

Qualifications

• Experience in long-term care, social services, or related field.
• Leadership or department-management experience preferred.
• Must meet state and federal qualifications for Social Services and Activities Director.
• Strong communication, leadership, organizational, and interpersonal skills.
• Ability to collaborate with nursing, therapy, dietary, administration and other departments.

Responsibilities

• Complete psychosocial assessments for new and existing residents.
• Support admissions and ensure residents and families feel welcomed and informed.
• Participate in care plan meetings; document resident needs, goals and progress.
• Provide emotional support, advocacy, and problem-solving assistance.
• Communicate with residents, families, and interdisciplinary team members.
• Coordinate discharge planning, referrals, transportation, and community services.
• Assist with forms, advance directives, and accessing community resources.
• Address concerns and grievances promptly and professionally.
• Advocate for residents’ rights, dignity, and quality of life.
• Maintain accurate documentation per policies and regulations.
• Plan, develop, and oversee activities program based on resident interests.
• Create monthly activity calendar including diverse programs.
• Conduct activity assessments and contribute to care plans.
• Provide group, small-group, bedside, and 1:1 activities.
• Coordinate events, outings, and community involvement.
• Recruit, coordinate, and supervise volunteers and partners.
• Manage operations, staffing, supplies, and budgetary needs.
• Track participation and evaluate activity programming.

Skills

Leadership

Communication

Organization

Interpersonal skills

Creativity

Tools

Electronic Health Records

Job description

Hillside Plaza in Cleveland, OH is seeking a Social Services Director / Activities Director to lead social services and resident engagement. This role supports admissions, care planning, transitions, and discharge planning while developing activities that support residents’ overall wellbeing.

The ideal candidate is compassionate, energetic, organized, and capable of collaborating with an interdisciplinary team to enhance quality of life for residents and families.