Resident-Centered Social Services Director

Vertical Health Services; Chattanooga (TN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

HSA contribution of $100/month

Daily Pay option

401K

Employer paid life insurance 1x annual

Paid Time Off & Flexibility

Generous PTO

Personal Day Benefit

Guidance from regional team

Job summary

Vertical Health Services seeks a Social Services Director to lead planning, organization, and direction of programs that address residents' emotional and social needs. You will work closely with the interdisciplinary team to uphold resident rights and quality of life while ensuring compliance with regulations.

The role emphasizes program development, policy maintenance, and proactive discharge planning to support transitions and long-term care optimization.

Qualifications

• Associate degree in a human services field or related social services experience (Bachelor’s degree preferred).
• Minimum of one year of experience in a human services role within a hospital, skilled nursing, or medical facility.
• Willingness to obtain Social Services Designee certification if not already obtained.
• Knowledge of resident rights, psychosocial needs, and long-term care regulations.
• Strong communication, organization, and documentation skills.

Responsibilities

• Plan, organize, implement, and evaluate a comprehensive Social Services program.
• Develop and maintain social services policies related to resident care and quality of life.
• Prepare the Social Services department for annual surveys and inspections.
• Collaborate with the interdisciplinary team to promote resident rights and psychological well-being.
• Prevent, identify, and report resident abuse, neglect, or exploitation in accordance with law and licensure.
• Complete psychosocial assessments, social histories, and applicable MDS sections to guide care planning.
• Maintain accurate and timely documentation in compliance with federal, state, and company requirements.
• Participate in the development and implementation of interdisciplinary care plans.
• Provide therapeutic interventions to assist residents with transitions and adjustment to long-term care.
• Educate residents and families on advance directives, resident rights, and available community resources.
• Coordinate discharge planning, including referrals for home care and post-discharge services.
• Initiate and participate in Discharge Transition Plans and discharge education.
• Maintain relationships with community agencies and referral partners.
• Participate in quality assurance and interdisciplinary team meetings.
• Educate staff on psychosocial needs, cultural diversity, resident rights, and abuse prevention.
• Collaborate with nursing leadership and administration during inspections and surveys.
• Provide clinical support during crisis or catastrophic events.
• Perform other duties as assigned to support resident well-being and facility operations

Skills

Communication skills

Organizational skills

Documentation skills

Interpersonal skills

Education

Associate degree in a human services field

Bachelor’s degree preferred

Job description

Vertical Health Services seeks a Social Services Director to lead planning, organization, and direction of programs that address residents' emotional and social needs. You will work closely with the interdisciplinary team to uphold resident rights and quality of life while ensuring compliance with regulations.

The role emphasizes program development, policy maintenance, and proactive discharge planning to support transitions and long-term care optimization.