Resident-Centered Care Operations Lead

Sunrise Senior Living; Arlington (MA); On-site; USD 66,000 - 89,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Disability Plans

Retirement Savings

PTO & Holidays

Employee Assistance

MyFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living in Arlington, MA is seeking an Assisted Living Coordinator to lead daily care operations, develop the caregiving team, and deliver resident-centered services. You will recruit, hire, schedule, oversee operations, and partner with clinical teams to ensure assessments and care planning align with residents’ needs.

The role requires 1+ year in assisted living or healthcare, supervisory experience, strong communication and organizational skills, and flexibility for evenings and

Qualifications

• 1+ year experience in assisted living, long-term care or healthcare.
• 1+ year supervisory or team leadership experience.
• Strong staffing, scheduling and team management skills.
• Knowledge of resident care practices and regulatory requirements.
• Strong communication, organization and problem-solving skills.
• Proficiency in Microsoft Office and care systems.
• Flexibility to work evenings, weekends and support operations.

Responsibilities

• Lead recruiting, hiring and development of the caregiving team.
• Manage staffing, scheduling and daily timekeeping reviews.
• Oversee daily operations of the assisted living neighborhood.
• Ensure delivery of Resident-Centered Care and ISP execution.
• Partner with clinical teams on assessments, care planning and resident needs.
• Monitor resident changes in condition and communicate with families.
• Collaborate with Activities and Dining to enhance resident experience.
• Ensure compliance with regulatory, safety and quality standards.
• Manage team performance, engagement, coaching and evaluations.
• Support department budget, labor management and operational efficiency.

Skills

Staffing & scheduling

Team leadership

Communication

Organization

Problem-solving

Care systems

Microsoft Office

Job description

Sunrise Senior Living in Arlington, MA is seeking an Assisted Living Coordinator to lead daily care operations, develop the caregiving team, and deliver resident-centered services. You will recruit, hire, schedule, oversee operations, and partner with clinical teams to ensure assessments and care planning align with residents’ needs.

The role requires 1+ year in assisted living or healthcare, supervisory experience, strong communication and organizational skills, and flexibility for evenings and