Resident Care Specialist - Mental Health Support

Goodwill-of-South-Central-Wisconsin; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill of South Central Wisconsin in Madison seeks compassionate staff to provide ongoing care and treatment to residents living with mental illness in a community-based residential facility. You will support and supervise residents, document care, coordinate with a multidisciplinary team, and promote recovery with cultural sensitivity.

A high school diploma and a valid Wisconsin driver’s license are preferred; associates degree or related experience is a plus. Training will be provided.

Qualifications

• High school diploma; experience caring for individuals with disabilities preferred.
• Associates degree or 1 year experience in human services preferred.
• Ability to operate computer and basic office software.

Responsibilities

• Provide support, assistance, and supervision to the residents.
• Perform various clinical and behavioral interventions as directed by Management, demonstrating competent behavioral and clinical interventions.
• Supervise resident medications, dispensing accurately, and reporting resident medication compliance.
• Monitor and report on symptoms, strengths, and areas of challenges to Manager, other staff, case managers, and other service providers.
• Develop and implement all features of resident recovery plans, focusing on Principles of Recovery and Cultural Diversity.
• Promote Goodwill’s mission and teamwork among other staff and customers.
• Effectively communicate with residents, professionals, family, and others verbally, in writing and via the computer.
• Provide support and training to residents in community integration activities, including informed use of the fullest range of generic community resources.
• Complete all documentation required for resident care, facility operations and licensure.
• Perform routine maintenance and housekeeping duties, including cleaning, shopping, meal planning, and minor repairs.
• Complete assigned duties, including required training in a timely manner.
• Follow all established safety rules while performing duties, and report known safety accidents and hazards in a timely manner.
• Effectively respond to residents and the environment in all situations.
• Consistently perform all duties within the framework of our Core Values.

Skills

Mental health knowledge

Customer service

Accountability

Problem solving

Continuous improvement

MS Office / databases

Valid Wisconsin driver’s license

Education

High school diploma

Associates degree or 1 year in human services

Job description

Goodwill of South Central Wisconsin in Madison seeks compassionate staff to provide ongoing care and treatment to residents living with mental illness in a community-based residential facility. You will support and supervise residents, document care, coordinate with a multidisciplinary team, and promote recovery with cultural sensitivity.

A high school diploma and a valid Wisconsin driver’s license are preferred; associates degree or related experience is a plus. Training will be provided.