Resident Assistant - Part Time / Weekends - Northport

Goodwill of South Central Wisconsin, Inc.; Madison (WI); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Goodwill of South Central Wisconsin seeks a dedicated caregiver to provide ongoing care and treatment to residents living with mental illness in a community-based residential facility. The role emphasizes compassionate support, safety, and recovery-focused practices.

You will supervise residents, assist with medications, document care activities, and collaborate with managers, case managers, and service providers. Occasional travel is required for community integration and program participation.

Qualifications

• High School diploma or equivalent; prior experience with individuals with disabilities preferred.
• Associates' degree or 1 year of human services experience preferred.
• Valid Wisconsin driver’s license with clean driving record.

Responsibilities

• Provide support and supervision to residents.
• Supervise resident medications, dispensing accurately, and reporting compliance.
• Document resident care and facility operations.
• Assist with community integration activities.
• Maintain safety and cleanliness of the facility.
• Communicate effectively with residents, families, and staff.
• Complete required training in a timely manner.
• Occasional travel for community integration.

Skills

Business Acumen

Customer Focus

Accountability

Drive for Results

Continuous Improvement

Microsoft Office

Database literacy

Valid Wisconsin Driver’s License

Education

High School diploma

Associates' degree or 1 year human services

Tools

Microsoft Office

Databases

Job description

Description

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

Provide ongoing care and treatment to residents living with mental illness in a community based residential facility.

Principal Duties & Responsibilities:

• Provide support, assistance, and supervision to the residents.
• Perform various clinical and behavioral interventions as directed by Management, demonstrating competent behavioral and clinical interventions.
• Supervise resident medications, dispensing accurately, and reporting resident medication compliance.
• Monitor and report on symptoms, strengths, and areas of challenges to Manager, other staff, case managers, and other service providers.
• Develop and implement all features of resident recovery plans, focusing on Principles of Recovery and Cultural Diversity.
• Promote Goodwill’s mission and teamwork among other staff and customers.
• Effectively communicate with residents, professionals, family, and others verbally, in writing and via the computer.
• Provide support and training to residents in community integration activities, including informed use of the fullest range of generic community resources.
• Complete all documentation required for resident care, facility operations and licensure.
• Perform routine maintenance and housekeeping duties, including cleaning, shopping, meal planning, and minor repairs.
• Complete assigned duties, including required training in a timely manner.
• Follow all established safety rules while performing duties, and report known safety accidents and hazards in a timely manner.
• Effectively respond to residents and the environment in all situations.
• Consistently perform all duties within the framework of our Core Values.

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.
• Must be able to clearly communicate.
• Ability to stand, walk up and down stairs without assistance, lift, push or pull up to 20 lbs.

Requirements

Knowledge, Skills & Abilities Required:

• Business Acumen: Knowledge of mental illness including the ability to support and teach daily living skills.
• Customer Focus: Consistently has positive interaction with internal and external customers.
• Accountability: Collaborates & champion ideas, providing the best possible support of the mission.
• Drive for Results: Finds solutions, resolves conflict, and proactively solves problems.
• Continuous Improvement: Open-minded, with flexibility to improve quality of output.
• Familiarity with Microsoft Office, and the willingness to learn and use databases.
• Valid Wisconsin Driver’s License, good driving record and proof of insurance

Travel Required:

Occasional travel and transport of residents for community integration.

Required education and/or work experience:

• High School diploma and work experience caring for individuals with disabilities is preferred.
• Associates' college degree or 1 year of work experience in human services or related field is preferred.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at [e-mail] or [phone]