Resident Care Coordinator & Team Lead

ALG Senior; Grantsboro (NC); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Professional development opportunities

Company-paid life insurance

Employee Assistance Program

Job summary

The Gardens of Pamlico is seeking a dedicated Resident Care Coordinator to support residents' health and well-being by coordinating care services, managing care plans, and ensuring regulatory compliance. You will work with the Executive Director, healthcare providers, and care staff to foster a safe, person-centered environment.

Key responsibilities include developing ISPs, supervising staff, engaging residents and families, and upholding quality assurance standards to maintain high care

Qualifications

• Associate's or Bachelor's degree in Nursing, Healthcare Administration, or related field preferred.
• Active LPN or RN license preferred (depending on state requirements).
• Minimum of 2 years of experience in a senior living, assisted living, memory care, or healthcare setting.
• Previous supervisory or leadership experience in a healthcare environment is highly desirable.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of state regulations and compliance standards for assisted living and memory care.
• Proficiency in electronic health records (EHR) systems and basic computer skills.

Responsibilities

• Care Plan Development & Management: Assess residents' needs and develop individualized service plans in collaboration with clinical staff, residents, and families.
• Staff Supervision & Training: Provide leadership, training, and guidance to caregiving staff, ensuring adherence to care protocols and best practices.
• Resident & Family Engagement: Serve as the primary point of contact for residents and families regarding care-related concerns.
• Regulatory Compliance & Quality Assurance: Ensure community compliance with state regulations, company policies, and industry best practices.
• Collaboration: Work with nursing, physicians, therapists, and leadership to coordinate care and resident satisfaction.

Skills

Leadership

Communication

Interpersonal skills

Staff supervision

Regulatory knowledge

Education

Associate's or Bachelor's degree in Nursing or Healthcare Administration

Job description

The Gardens of Pamlico is seeking a dedicated Resident Care Coordinator to support residents' health and well-being by coordinating care services, managing care plans, and ensuring regulatory compliance. You will work with the Executive Director, healthcare providers, and care staff to foster a safe, person-centered environment.

Key responsibilities include developing ISPs, supervising staff, engaging residents and families, and upholding quality assurance standards to maintain high care