Resident Care Coordinator (RCC)

Avamere Skilled Advisors, LLC d/b/a Avamere Living; Hillsboro (OR); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

PTO and Holidays

EAP Canopy

HSA/FSA options

Voluntary insurance options

Job summary

Avamere Living in Hillsboro, OR seeks a Resident Care Coordinator (RCC) to coordinate resident care and staffing, maintain schedules, and support the Director of Health Services. You will supervise care delivery in alignment with policies and regulatory requirements.

Responsibilities include staff scheduling, training Caregivers and Med Techs, maintaining medical records, and participating in quality assurance meetings.

Qualifications

• Must have active CPR/First Aid certification during employment.
• Experience as Caregiver or Medication Tech in memory care/assisted living.
• Ability to obtain a Food Handler's Card.
• Experience with electronic medical records documentation.

Responsibilities

• Document changes in residents' status, needs, and appointments.
• Ensure proper documentation of care plans and nurses' notes.
• Provide orientation and on-the-job training to Caregivers and Med Techs.
• Assist with daily living activities (bath, dress, eat).
• Conduct weekly, monthly, quarterly audits.
• Complete quarterly resident evaluations as assigned.

Skills

Caregiver experience

Medication Tech experience

CPR/First Aid

Food Handler Card

Electronic medical records

High school diploma

CNA certification (Oregon)

Education

High school diploma or equivalent

Licensed CNA in Oregon

Tools

EMR system

Job description

Resident Care Coordinator (RCC)

Type: Full-Time

Shift/Schedule: Tuesday-Saturday, 9am-5pm, Availability for weekend/on-call/call-outs coverage required

Location: Avamere at Hillsboro - 2000 SE 30th Ave., Hillsboro, OR 97123

Job Summary

The Resident Care Coordinator (RCC) is responsible for coordinating resident care needs and staffing, including maintaining the schedule, updating coordination tools like the physician appointment and pharmacy logs, filing and organization of the clinical records, etc. The Resident Care Coordinator assists the Director of Health Services in training the new care staff. When the Director of Health Services is absent, the Resident Care Coordinator is responsible for the supervision and delivery of resident care services in compliance with Ovation's policies and state and federal regulations.

Responsibilities

• Document information pertaining to changes in residents' status, needs, and appointments.
• Ensure proper documentation of all care plans, nurses' notes, and all other resident correspondence.
• Provide orientation and on-the-job training to Caregivers and Medication Techs.
• Assist with daily living activities (i.e., bathing, dressing, and eating).
• Conduct weekly, monthly, and quarterly audits.
• Complete quarterly evaluations of residents as assigned by the Director of Health Services and/or Executive Director.
• Participate and provide feedback in Quality Assurance Meetings.
• Manage scheduling of Caregiver and Medication Tech staff, ensuring adequate staff are on duty at all times.
• Participate in morning stand-up meetings, providing recommendations and feedback as appropriate.
• Create and maintain an atmosphere of warmth, patience, enthusiasm, calm, and joy.
• Complete ongoing training as assigned.
• Support caregivers in daily resident care, communication, and problem-solving.
• Assist with new resident assessments, move-ins, and transitions.
• Ensure that adequate supplies and equipment are on hand to meet the day-to-day operational needs of the facility and residents.
• Participate in training and support staff development efforts.
• Maintain a clean and organized environment.
• Follow established healthcare standards and practices.
• Ensure the safety and comfort of residents.
• Communicate effectively with residents, family members, and staff.
• On-call staffing responsibilities after hours and weekends as needed.
• Other duties assigned are appropriate to the position.

Requirements

• Prefer experience as a Caregiver and Medication Tech in a Memory Care/ Unit or Assisted Living Facility.
• Must maintain and have an active CPR/First Aid Certification during employment.
• Must have the ability to obtain a Food Handler's Card.
• Experience in electronic medical records documentation.
• Must have a high school diploma or equivalent.
• Prefer a licensed Certified Nursing Assistant in the State position the position is held.
• Must be 18 years or older.
• Friendly, attentive, and professional demeanor with residents and guests.
• Maintain confidentiality of all resident care information.
• Compassion for and desire to work with the elderly
• Create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm and cheerful environment.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible. - Benefits eligible at 30+ hours/week.
• 401(k) Retirement Plan with discretionary employer match
• Paid Time Off (PTO) and Premium Pay for Holidays worked, conditions apply
• Employee Assistance Program (EAP) Canopy: Free, confidential support for mental health, stress, family needs & work/life balance
• Health Savings Account (HSA), Flexible Spending Accounts (FSA) options and CERA (Commuter Expense Reimbursement Account)
• Voluntary & Supplemental Insurance Options: Voluntary Life and AD&D, Short- and Long-Term Disability, plus Whole Life, Accident, Critical Illness, Hospital Indemnity, and Legal Services.

At Avamere Communities, we love to celebrate our diverse group of hardworking employees. We value diversity and believe forming teams in which everyone can their true, authentic self is key to our success

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

The company reserves the right to revise the duties set forth in this job description at its discretion.

Arete Living is an Equal Opportunity Employer and participates in E-Verify