Resident Care Coordinator (On Call)

Horizon House; Seattle (WA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

403(b) Retirement & Company Match

Discounted Meals

Complimentary Parking

Free Gym and Pool access for employees

Fun and Exciting Staff Events

Job summary

Horizon House in Seattle, WA seeks an on-call Resident Care Coordinator to ensure resident-centered care across shifts. You will lead assessments, care planning, and coordination with families and providers while guiding direct care staff to maintain quality and safety.

Qualified LPN/RN in WA with CPR and food handler permits, plus MS Office proficiency, are required. On-call role with shift differentials and a strong team culture offered.

Qualifications

• Must hold an active WA LPN or RN license in good standing.
• CPR certification or ability to obtain within 30 days of hire.
• Food Handler's Permit or ability to obtain within 14 days of hire.
• Proficiency with Microsoft Office applications (Outlook, Teams, Word, Excel).

Responsibilities

• Coordinate and oversee resident care by assessments, care plans, monitoring well-being, and ensuring services meet needs.
• Partner with residents, families, healthcare providers, and community resources to coordinate services and transitions.
• Provide leadership and support to direct care staff through coaching, training, and guidance.
• Promote quality, safety, and regulatory compliance through documentation, audits, and infection prevention efforts.
• Support admissions, staffing, emergency preparedness, and continuous improvement projects.

Skills

MS Office proficiency

CPR certification

Education

WA LPN or RN license

Food Handler's Permit

CPR certification

Job description

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Shift Differential (to be added to base rate of pay):

• Night Shift Differential: $2.75 per hour

Shifts Available to On-Call Resident Care Coordinators:

• Day Shift: 6:30 AM - 7:30 PM
• Night Shift: 7:00 PM - 8:00 AM

Horizon House is seeking an On-call Resident Care Coordinator to join our Assisted Living team. In this role, you'll help ensure residents receive exceptional, person-centered care while serving as a key resource for residents, families, care providers, and direct care staff. You'll combine clinical expertise, care coordination, and team leadership to support a safe, engaging, and high-quality living environment.

What You'll Do

• Coordinate and oversee resident care by conducting assessments, developing and updating care plans, monitoring resident well-being, and ensuring services meet residents' evolving needs.
• Partner with residents, families, healthcare providers, and community resources to coordinate services, support care transitions, facilitate communication, and deliver a seamless care experience.
• Provide leadership and support to direct care staff through coaching, training, competency oversight, and day-to-day guidance while fostering a collaborative, accountable, and resident-focused team culture.
• Promote quality, safety, and regulatory compliance by maintaining accurate clinical documentation, monitoring care delivery, conducting audits, supporting infection prevention efforts, and participating in emergency response activities.
• Support community operations and continuous improvement initiatives by collaborating on admissions, staffing support, emergency preparedness, process improvement efforts, and other projects that enhance resident care and operational excellence.

What You'll Bring

Required Qualifications

• Active Washington State LPN or RN license in good standing.
• Current CPR certification or ability to obtain within 30 days of hire.
• Food Handler's Permit or ability to obtain within 14 days of hire.
• Proficiency with Microsoft Office applications, including Outlook, Teams, Word, and Excel.

Preferred Qualifications

• Two or more years of nursing experience in Assisted Living, skilled nursing, rehabilitation, hospital, memory care, or related healthcare settings.
• Experience completing resident assessments and developing care plans.
• Knowledge of geriatric nursing, dementia care, and senior living services.
• Experience mentoring, training, or supporting direct care team members.

Why Horizon House?

At Horizon House, you'll join a mission-driven organization committed to providing exceptional care, meaningful connections, and a vibrant community for older adults. We value collaboration, continuous learning, and creating an environment where both residents and team members can thrive. Join us and make a meaningful difference in the lives of older adults every day.

Benefits and Perks

• 403(b) Retirement & Company Match
• Discounted Meals
• Complimentary Parking
• Free Gym and Pool access for employees
• Fun and Exciting Staff Events

Physical Requirements: The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

Confidentiality Requirements: Employee accesses, uses and/or discloses Protected Health Information, as defined by HIPAA, only to the extent minimally necessary to accomplish essential job functions. Employee practices appropriate safeguards to prevent unauthorized access, use and/or disclosure of PHR (paper, electronic and oral) within his/her work area.

Equal Opportunity

Horizon House is an equal opportunity employer and seeks to attract and retain the most qualified individuals without regard to race, color, religion, national origin, gender or gender identity, sexual orientation, age, genetic information, disability, or veteran status. Learn more about what it means to be an Equal Opportunity Employer . Additional information can be found here .

All staff must demonstrate the legal right to work in the United States. Horizon House is an E-Verify employer. All applicants offered a role must pass a DSHS background check, and drug screening.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodations while seeking employment, please email [e-mail] or call [phone] with the nature of your request.