Resident Care Coordinator

Forest Hills Place Assisted Living; South Euclid (OH); On-site; USD 52,000 - 78,000; Full time

Job summary

Forest Hills Place Assisted Living is seeking a Resident Care Coordinator to lead nursing operations and ensure the highest standard of resident care in compliance with state and federal laws. The role requires collaboration with the Wellness Director, supervision of community staff, and engagement with families to maintain trust and quality outcomes.

The position emphasizes regulatory adherence, patient safety, and proactive care planning, including assessments, medication oversight, and

Qualifications

• Must have experience working with seniors (65+) or in long-term care, with knowledge of patient care, wellness, health education and safety.
• Ability to develop senior-specific programs/activities and supervise as needed.
• Flexibility to work weekends and holidays as required.
• Clear understanding of McGregor PACE and Medicaid Waiver programs.
• Familiarity with state regulations governing assisted living and regulatory checklists.
• Performs resident assessments and communicates changes for billing purposes.
• Oversee medication management to ensure timely and accurate MARs.
• Timely, honest communication with families and confidential charting.

Responsibilities

• Oversee and manage all aspects of the nursing department, ensuring high-quality resident care and regulatory adherence.
• Lead and coordinate Community Team Members with Wellness Director to meet resident needs.
• Participate in service planning and renewals of care plans.
• Review state regulations and ensure department compliance via regulation checklists.
• Conduct resident assessments and communicate changes to Executive Director for billing.
• Provide oversight of medication management to ensure accuracy.
• Support marketing through tours and discussions with prospective residents and families.
• Foster positive employee relations with staff recognition and feedback programs.
• Plan work schedules, assign duties, and provide on-call backup when needed.
• Maintain confidentiality of resident and staff information; ensure incident reports are filed.

Skills

Senior care experience

Long-term care

Staff supervision

Regulatory compliance

Communication with families

Tools

Microsoft Office

Point Click Care

Job description

Job description

Forest Hills Place is looking for a Resident Care Coordinator to join our Amazing Team!

The Resident Care Coordinator assumes delegated responsibility and accountability for the provision of resident care according to professional standards of nursing practice in compliance with state and federal laws and regulations.

Leadership and Mangement -The Resident Care Coordinator is responsible for ensuring that all staff members are trained and motivated to deliver the highest level of care to eash resident.The RCC ensures that the team is aligned with Forest Hills Place core values includes ensuring that all task are completed in a timely manner, working collaboratively with otherdards team members,and ensuring that all tasks are completed in a safe manner. Oversee and manage all aspects of the nursing department, ensuring high-quality ptient care and adherence to regulatory standards.

Facilitate excellent relationships through open channels of communication with residents, families,and staff.

Responsibilities:

• Must have expericing working with seniors(age 65+) or with long term care programs, including knowledge of patient care, wellness practices, health education, patient safety issues, as well as ability to develop senior- specific programs/ activities for which you must be able to provide supervision as needed.
• Must be able to work a flexible schedule including weekends and holidays as needed.
• Prefer if have an clear understandng of operation of the McGregor PACE program and Medicade Wavier Program.
• Can utilize Microsoft office Programs , Point Click Care.
• Works with Wellness Director to supervise, oversee and coordinate the work of Community Team Members to meet Resident needs.
• Participates in service planning as well as renewal and maintenance of these plans.
• Ivolves being completely familiar with state regulations governing Assisted living and ensuring compliance in department by regulary reviewing regulation checklist.
• Performs timely and accurate resident assesments utilizing assessment tools,and communicating changes to the Executive Director for billing purposes.
• Provides oversight with medication mangement to assure all MAR's are correct and that residents receive medication timely and accurately.
• Promotes the Company's Mission Statement.
• Working with consultant pharmacist as needed to assure community is in compliance.
• Ensures all charting is performed in a timely manner and in accordance with state regulations.
• Provides timely and honest communcation with families in order to promote good relationships and to keepthem informed about residents condition and community events.
• Provides marketing support within the community by participating in tours and discussions with potential residents and their families about clinical needs of the prospect.
• Provide assesments for potential residents to determine eligibility for Assisted Living.
• Creates postive employee relations through staff programs, recognition of excellent performance, and retention though regular feedback systems and promotional incentive programs.
• Provides appropriate guidance for employees by palning work schedules assigning work duties while on shift,and directing the work on a daily basis.
• Provides on-call backup to community when not on duty.
• Maintains confidentiality of all pertinent personal or health information concerning residents and staff.
• Ensures that any incident reports are completed and promptly.