Resident Care Coordinator

Avamere; Portland (OR); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

PTO & Holidays

EAP Canopy

HSA/FSA options

Voluntary & Supplemental Insurance

Job summary

Avamere at Bethany in Portland, OR seeks a Resident Care Coordinator (RCC) to organize resident care, staffing, and training under the Director of Health Services. Responsibilities include audits, care plan documentation, and on-call coverage.

The RCC will support caregivers, coordinate schedules, and ensure regulatory compliance while maintaining a warm, compassionate environment for residents and families.

Qualifications

• Experience in care coordination or supervision of nursing staff.
• CPR/First Aid certification active during employment.
• High school diploma or equivalent; CNA preferred in Oregon.

Responsibilities

• Coordinate resident care needs and staffing, including scheduling.
• Train Caregivers and Medication Techs; supervise as needed.
• Maintain documentation for care plans, notes, and evaluations.
• Support daily resident activities and ensure compliance with standards.

Skills

Caregiver experience

Medication Tech experience

CPR/First Aid certification

Communication with residents and staff

Confidentiality and privacy

Education

High school diploma or equivalent

Licensed CNA in Oregon (preferred)

Tools

Electronic Medical Records (EMR)

Job description

Resident Care Coordinator (RCC)

Type: Full-Time
Shift/Schedule: Tuesday-Saturday, Availability for weekend/on-call/call-outs coverage required
Location: Avamere at Bethany - 16360 NW Avamere Ct, Portland, OR 97229

Job Summary

TheResident Care Coordinator(RCC) is responsible for coordinating resident care needs and staffing, including maintaining the schedule, updating coordination tools like the physician appointment and pharmacy logs, filing and organization of the clinical records, etc. The Resident Care Coordinator assists the Director of Health Services in training the new care staff. When the Director of Health Services is absent, the Resident Care Coordinator is responsible for the supervision and delivery of resident care services in compliance with Ovation's policies and state and federal regulations.

Responsibilities:

• Document information pertaining to changes in residents’ status, needs, and appointments.
• Ensure proper documentation of all care plans, nurses' notes, and all other resident correspondence.
• Provide orientation and on-the-job training to Caregivers and Medication Techs.
• Assist with daily living activities (i.e., bathing, dressing, and eating).
• Conduct weekly, monthly, and quarterly audits.
• Complete quarterly evaluations of residents as assigned by the Director of Health Services and/or Executive Director.
• Participate and provide feedback in Quality Assurance Meetings.
• Manage scheduling of Caregiver and Medication Tech staff, ensuring adequate staff are on duty at all times.
• Participate in morning stand‑up meetings, providing recommendations and feedback as appropriate.
• Create and maintain an atmosphere of warmth, patience, enthusiasm, calm, and joy.
• Complete ongoing training as assigned.
• Support caregivers in daily resident care, communication, and problem‑solving.
• Assist with new resident assessments, move‑ins, and transitions.
• Ensure that adequate supplies and equipment are on hand to meet the day‑to‑day operational needs of the facility and residents.
• Participate in training and support staff development efforts.
• Maintain a clean and organized environment.
• Follow established healthcare standards and practices.
• Ensure the safety and comfort of residents.
• Communicate effectively with residents, family members, and staff.
• On‑call staffing responsibilities after hours and weekends as needed.
• Other duties assigned are appropriate to the position.

• Prefer experience as a Caregiver and Medication Tech in a Memory Care/ Unit or Assisted Living Facility.
• Must maintain and have an active CPR/First Aid Certification during employment.
• Must have the ability to obtain a Food Handler’s Card.
• Experience in electronic medical records documentation.
• Must have a high school diploma or equivalent.
• Prefer a licensed Certified Nursing Assistant in the State position the position is held.
• Must be 18 years or older.
• Friendly, attentive, and professional demeanor with residents and guests.
• Maintain confidentiality of all resident care information.
• Compassion for and desire to work with the elderly
• Create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm and cheerful environment.

We believe caring for others starts with caring for our own teams. Our benefits are designed to support your well‑being, growth, and peace of mind—so you can focus on making a difference every day.

• Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible. - Benefits eligible at 30+ hours/week.
• 401(k) Retirement Plan with discretionary employer match
• Paid Time Off (PTO) and Premium Pay for Holidays worked, conditions apply
• Employee Assistance Program (EAP) Canopy: Free, confidential support for mental health, stress, family needs & work/life balance
• Health Savings Account (HSA), Flexible Spending Accounts (FSA) options and CERA (Commuter Expense Reimbursement Account)
• Voluntary & Supplemental Insurance Options: Voluntary Life and AD&D, Short- and Long-Term Disability, plus Whole Life, Accident, Critical Illness, Hospital Indemnity, and Legal Services.

“At Avamere Communities, we love to celebrate our diverse group of hardworking employees. We value diversity and believe forming teams in which everyone can their true, authentic self is key to our success “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.”

The company reserves the right to revise the duties set forth in this job description at its discretion.

Arete Living is an Equal Opportunity Employer and participates in E-Verify