Resident Care Coordinator

Atria Senior Living; Newport Beach (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Atria Senior Living is seeking a dedicated Resident Services Assistant in Newport Beach, CA. You will greet visitors, manage communications, and support resident services staff to ensure timely and compassionate care for residents.

This role involves coordinating schedules, updating records, and assisting with training. Strong interpersonal skills and comfort with technology are essential for success in a collaborative environment.

Qualifications

• Loves people and provides compassionate service.
• Excellent listening skills and clear communication.
• Ability to collaborate effectively with team members.
• Strong problem-solving and decision-making abilities.
• Comfortable using technology and basic computer applications.
• Reliable, ethical, and open-minded with good judgment.

Responsibilities

• Greet, help, and direct visitors as appropriate.
• Receive fax or phone calls from physicians, pharmacies, families and take appropriate action.
• Make copies and manage and update resident charts, appointment books, 911 binder, and MARS.
• Maintain records of due dates for resident assessments and informs the Resident Services Director as appropriate.
• Coordinate transportation of residents to outside Medical Doctors appointments.
• Organize and update in-service binder and manages the in-services calendar to schedule in-services and help the Resident Services Director prepare.
• Provide support to frontline staff as needed.
• Assist in updating Resident Services Assistant assignment sheets.
• Assist with training and support to new or less experienced assisted living staff.
• Coordinates staff schedule.
• Provides backup by performing Resident Services Assistant or Resident Medication Assistant role as needed.
• Prioritize tasks to ensure optimum services to residents as requests and needs change.
• May perform other duties as assigned

Skills

Loves people

Listens well

Works cooperatively

Solves problems

Technology comfortable

Ethical and dependable

Job description

Responsibilities

• Greet, help, and direct visitors as appropriate.
• Receive fax or phone calls from physicians, pharmacies, families and take appropriate action.
• Make copies and manage and update resident charts, appointment books, 911 binder, and MARS.
• Maintain records of due dates for resident assessments and informs the Resident Services Director as appropriate.
• Coordinate transportation of residents to outside Medical Doctors appointments.
• Organize and update in-service binder and manages the in-services calendar to schedule in-services and help the Resident Services Director prepare.
• Provide support to frontline staff as needed.
• Assist in updating Resident Services Assistant assignment sheets.
• Assist with training and support to new or less experienced assisted living staff.
• Coordinates staff schedule.
• Provides backup by performing Resident Services Assistant or Resident Medication Assistant role as needed.
• Prioritize tasks to ensure optimum services to residents as requests and needs change.
• May perform other duties as assigned

Qualifications

• Loves people
• Listens well
• Works cooperatively
• Solves problems
• Comfortable with technology
• Ethical, honest, dependable and open-minded

Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law. Atria will not tolerate harassment or discrimination based on any of these protected classifications.