Resident Care Coordinator

Atria Senior Living - Golden Creek; Irvine (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Paid holidays

PTO

Annual rewards

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) / employer match

Tuition reimbursement

Job summary

Atria Senior Living - Golden Creek in Irvine, CA is seeking a compassionate Resident Services Assistant to greet visitors, coordinate appointments, and support frontline staff.

You will manage charts, assist with transportation, and help train new staff while ensuring resident comfort and smooth daily operations.

Qualifications

• Demonstrates genuine care for residents and staff.
• Listens effectively to residents and families.
• Works cooperatively within a team.
• Strong problem solving abilities.
• Comfortable using technology in daily tasks.
• Ethical, honest, and dependable.

Responsibilities

• Greet, help, and direct visitors as appropriate.
• Receive and direct faxes/phones from physicians, pharmacies, families.
• Maintain resident charts, appointment books, 911 binder, and MARS.
• Track due dates for resident assessments and inform the Resident Services Director.
• Coordinate transportation to outside medical appointments.
• Organize in-service binder and schedule trainings with the Resident Services Director.
• Provide support to frontline staff as needed.
• Assist with updating Resident Services Assistant assignment sheets.
• Assist with training of new staff.
• Coordinate staff schedules.
• Provide backup by performing Resident Services Assistant or Resident Medication Assistant role as needed.
• Prioritize tasks to ensure optimum services to residents as needs change.
• May perform other duties as assigned.

Skills

People skills

Active listening

Team cooperation

Problem solving

Tech comfort

Ethical & dependable

Job description

Overview

We create communities where employees thrive in their work, helping our residents thrive in their homes.

Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)

*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance.

Qualifications

• Loves people
• Listens well
• Works cooperatively
• Solves problems
• Comfortable with technology
• Ethical, honest, dependable and open-minded

Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law. Atria will not tolerate harassment or discrimination based on any of these protected classifications.

Responsibilities

• Greet, help, and direct visitors as appropriate.
• Receive fax or phone calls from physicians, pharmacies, families and take appropriate action.
• Make copies and manage and update resident charts, appointment books, 911 binder, and MARS.
• Maintain records of due dates for resident assessments and informs the Resident Services Director as appropriate.
• Coordinate transportation of residents to outside Medical Doctors appointments.
• Organize and update in-service binder and manages the in-services calendar to schedule in-services and help the Resident Services Director prepare.
• Provide support to frontline staff as needed.
• Assist in updating Resident Services Assistant assignment sheets.
• Assist with training and support to new or less experienced assisted living staff.
• Coordinates staff schedule.
• Provides backup by performing Resident Services Assistant or Resident Medication Assistant role as needed.
• Prioritize tasks to ensure optimum services to residents as requests and needs change.
• May perform other duties as assigned

Salary Range

The wage range for this position is $21.00/hr - $25.20/hr, dependent on prior work history and experience