Resident Care Coordinator

Atria Senior Living; Glen Ellyn (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid holidays

Annual anniversary rewards

Annual scores reward

Health, dental, vision, life insurance

401(k) match

Tuition reimbursement

Location-based benefits

Job summary

Atria Senior Living, a leader in senior living, is seeking a dedicated team member to support residents and families in a warm community environment. You will assist with daily tasks, coordinate scheduling, and work closely with Resident Services and frontline staff to ensure outstanding service.

The role emphasizes guest relations, communication, and reliability in a compassionate, resident-centered setting. Atria supports growth, balance, and a commitment to quality care.

Qualifications

• Must enjoy working with residents and families.
• Strong communication and interpersonal skills.
• Ability to adapt to a fast-paced assisted living environment.

Responsibilities

• Greet, help, and direct visitors as appropriate.
• Receive calls from physicians, pharmacies, families and take appropriate action.
• Coordinate transportation and schedules for residents; maintain records.
• Provide support to frontline staff and assist with training as needed.
• May perform other duties as assigned.

Skills

People-centric

Active listening

Team collaboration

Problem solving

Tech comfortable

Honest & dependable

Job description

We create communities where employees thrive in their work, helping our residents thrive in their homes.

Atria Senior Living's family of brands has openings for individuals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance.

• Loves people
• Listens well
• Works cooperatively
• Solves problems
• Comfortable with technology
• Ethical, honest, dependable and open-minded

Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law. Atria will not tolerate harassment or discrimination based on any of these protected classifications.

• Greet, help, and direct visitors as appropriate.
• Receive fax or phone calls from physicians, pharmacies, families and take appropriate action.
• Make copies and manage and update resident charts, appointment books, 911 binder, and MARS.
• Maintain records of due dates for resident assessments and informs the Resident Services Director as appropriate.
• Coordinate transportation of residents to outside Medical Doctors appointments.
• Organize and update in-service binder and manages the in-services calendar to schedule in-services and help the Resident Services Director prepare.
• Provide support to frontline staff as needed.
• Assist in updating Resident Services Assistant assignment sheets.
• Assist with training and support to new or less experienced assisted living staff.
• Coordinates staff schedule.
• Provides backup by performing Resident Services Assistant or Resident Medication Assistant role as needed.
• Prioritize tasks to ensure optimum services to residents as requests and needs change.
• May perform other duties as assigned