Resident Care Coordinator

HeartFields Assisted Living at Frederick; Frederick (MD); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off

401(k) with company match

Employee Assistance Program

Paid holidays

Job summary

Seaton Senior Living is seeking a Resident Care Coordinator Lead to organize and monitor resident care needs, schedule staff, and maintain accurate clinical records. You will support the Director of Health & Wellness, oversee medication processes, and ensure regulatory compliance across shifts.

The role emphasizes training new team members, managing physician orders, and coordinating transportation and visits.

Qualifications

• Certified Medication Tech/Aid certification required.
• CPR and First Aid certifications preferred.
• Experience caring for seniors is an asset.
• Strong organizational and communication skills in a care setting.

Responsibilities

• Coordinate resident care needs and schedule, maintaining logs and physician orders.
• Perform daily filing and ensure records are complete, dated, and signed.
• Oversee medication administration processes and staff training as needed.
• Train new care staff to comply with policies and regulations.
• Assist Director of Health & Wellness and supervise during shifts when required.
• Participate in duty rotations and on-call coverage.

Skills

Certified Med Tech/Aid

CPR Certification

First Aid Certification

Seniors caregiving exp

Education

High School diploma/GED

Job description

About Seaton Senior Living

Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virigina, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.

This role assists the DHW with administrative duties of the wellness department. Additional duties may include; ordering supplies, med cart audits, tracking lab orders, assisting with the preparation of required document prior to in house physician visits, assisting with resident file organization, Memory Care Safety Room checks, scheduling and finding replacements for call offs.

The Resident Care Coordinator is responsible for the coordination of resident care needs including, but not limited to drafting the schedule, maintenance of required logs such as the physician appointment log and the pharmacy log, filing and organization of the clinical record, retrieval of signed physician orders, etc. Additionally, the Resident Care Coordinator assists the Director of Health & Wellness, as needed, to train new Care Managers, and Medication Technicians. In the absence of the Director of Health & Wellness, assumes the responsibility of supervision and delivery of resident care services in compliance with Terra Bella expectations, policy and procedure and State regulations.

Responsibilities:

• Ensures resident care staffing is within regulatory and company requirements with a 4-week rolling schedule submitted to the Director of Health & Wellness for approval at least two weeks in advance of posting due date.
• Maintains the resident care scheduling book with current approved requests for time off noted on the scheduling calendar for planning purposes.
• Performs daily filing of all documents relevant to the resident record in chronological order. Performs a quality assurance review of the documents prior to filing to ensure items are dated, verified and signed by the physician if appropriate.
• Performs the ongoing task of verbal order signature retrieval, ensuring all orders are returned signed by the physician with 14 days of the date the order is received.
• May conduct weekly cart audits of each medication cart following the cart audit process and submits the audit sheet to the Director of Health & Wellness and Executive Director for review in the event that a Support Nurse cannot complete the audit.
• Assists with data collection, reporting processes as requested.
• Performs a daily review of medication administration process ensuring medications are passed timely and accurately. Intervenes as needed to provide support/ training during the med pass.
• Provides thorough and complete new hire training for new care staff team members ensuring each new team member is in full compliance with all policies, procedures and training relevant to their individual roles before completion of orientation.
• Takes physician's orders following the medication order process and maintains adequate records of order transcription and verification.
• Ensures that all Residents Rights are protected.
• Notifies the Director of Health & Wellness of changes in resident's condition, and any unusual or abnormal observations. (In the absence of the Director of Health & Wellness, notifies the physician directly) Ensures appropriate documentation is entered into the resident’s record and the 24-hour shift report relevant to changes in condition and physician communication.
• Schedules appointments, and arranges for transportation of residents for diagnostic, therapeutic, dental or medical services. Ensures compliance with the physician visit log process/procedure.
• Understands and implements the Fire Safety and Disaster Plan and evacuation procedures of the community during drills and actual emergencies.
• Performs initial review of the monthly Medication Administration Record verification to ensure orders are compliant.
• Assists the Director of Health & Wellness to ensure compliance with all required logs, policies and procedures relevant to medication administration.
• Performs building rounds at the beginning and end of each shift, evaluating the care provided and ensuring resident needs are met.
• May be required to work overtime in an emergency situation.
• Sets a good example for residents and other staff members by appearance, conduct and interest in job.
• Participates in Manager on Duty Program.
• Performs all other duties as assigned by the Director of Health & Wellness.

Lead

• Scheduling and documenting team member call off records.
• Rotating on-call with Director of Health and Wellness.
• Assists with ordering supplies.
• Assists with Med Cart audits.
• Tracks and monitors lab orders.
• Assists with the preparation of required document prior to in house physician visits.
• Conducts Memory Care Room safety checks.
• MAR monthly reconciliations.
• Entering Lab orders for draw days.
• Coordinating training and orientation days for new team members.
• Thinning charts and filing medical records per regulatory guidelines.
• Assisting the Director of Health & Wellness with care manager and medication technician evaluations.

Qualifications:

• Certified Medication Tech/Aid certification
• High School diploma/GED
• Must be 18 years of age.
• CPR Certification
• First Aid Certification
• Previous experience working with seniors preferred (care giving)

Benefits:

• In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.
• Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays.
• Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EOE D/V