Resident Care Assistant Supervisor

Onni Group of Companies; Chicago (IL); On-site; USD 44,000 - 50,000; Full time

Job summary

Onni is seeking a Resident Care Assistant Supervisor to support the Resident Care Supervisor in managing maintenance across properties. Travel between sites may be required to support strategic and operational priorities.

The role focuses on maintaining equipment, coordinating with contractors, supervising technicians, and delivering high-quality tenant service within budget and safety guidelines.

Responsibilities

• Coordinates day-to-day property operations.
• Trains maintenance staff.
• Directs daily maintenance activities, assigns tasks, and monitors performance.
• Schedules and monitors preventative maintenance and repairs.
• Assists in diagnosing HVAC, electrical, plumbing, and other systems.
• Ensures timely, professional responses to resident maintenance issues.
• Performs regular property and safety inspections.
• Oversees vendor relations and contractor work.
• Manages invoices and purchasing within budget.
• Communicates with supervisors and managers about maintenance status.
• Promotes excellent tenant service and company training.

Job description

Job Description

POSITION SUMMARY

The Resident Care Assistant Supervisor is responsible for assisting the Resident Care Supervisor in managing the maintenance of the assigned property. This includes maintaining all equipment, machinery, and inventory. They are responsible for coordinating with outside contractors and supervising subordinate technicians. This role supports the broader portfolio and requires the flexibility to travel between sites as needed to support strategic and operational priorities.

Essential Duties And Responsibilities

• Coordinates and manages the day to day operations of the property
• Assists in training all maintenance staff
• Directs and supervises daily activities of the maintenance team, such as planning and preparing daily workload, assigning tasks and delegating work, monitoring progress and work flow, reviewing work for timeliness and accuracy, and appraising work performance.
• Assists Resident Care Supervisor in scheduling and monitoring preventative maintenance, apartment turns, and repairs as needed.
• Assists maintenance staff in diagnosing problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry walling, exterior structural, and appliances as needed.
• Ensures resident maintenance issues and repairs are being responded to promptly and professionally.
• Inspects apartments before and after move-in and move-outs, as well as after the apartment has been turned.
• Performs property inspections on a regular basis in order to maintain cleanliness and identify problems.
• Ensures swimming pool and fitness areas are inspected daily.
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance team to items that need to be repaired.
• Assists Resident Care Supervisor in vendor relations to ensure quality performance.
• Obtains bids from outside contractors as well as oversees contractor work for completeness.
• Purchases maintenance supplies for the property while staying within the planned budget.
• Reviews, prepares, and submits property invoices accurately and in accordance with established guidelines.
• Communicates with Resident Care Supervisor, Property Manager and/or property owner(s) regarding the overall Maintenance function at the property.
• Ensures excellent customer service to prospective and current tenants, and promotes a quality living experience for all residents.
• Promote and participate in Company-sponsored training programs and ensure subordinate associates participate in all training classes within required time frame.
• Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
• Complies with all Company National Standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

Salary Range

$32-$36

About The Company

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.