Resident Billing & Census Coordinator

erickson; Richmond (VA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

Onsite medical centers

PTO + volunteer hours

Growth opportunities

Education assistance

Job summary

Avery Point by Erickson Senior Living is seeking an Accounting Office Coordinator to support our finance department with accounts receivable, billing, resident profiles, and census management. You will serve as the primary customer service contact for residents’ account inquiries and work with other teams to resolve issues.

We offer comprehensive benefits and growth opportunities within a culture that values diversity and inclusion.

Qualifications

• Experience with census management software/tools is a plus.
• Strong time management and organizational skills.
• Proficiency in Microsoft Office.

Responsibilities

• Provide customer service to residents as the primary contact for community accounts receivable and billing.
• Handle day-to-day resident billing inquiries and collaborate with other departments and outside vendors to resolve billing issues.
• Process monthly resident statements, accounts payable invoices, and manage cash deposits.
• Manage and maintain all resident files, including auditing new resident files using an audit checklist.
• Perform data entry for admission information and update resident profiles in Vision software as needed.

Skills

Time management

Microsoft Office proficiency

Tools

Vision software

Job description

Avery Point by Erickson Senior Living is seeking an Accounting Office Coordinator to support our finance department with accounts receivable, billing, resident profiles, and census management. You will serve as the primary customer service contact for residents’ account inquiries and work with other teams to resolve issues.

We offer comprehensive benefits and growth opportunities within a culture that values diversity and inclusion.