RESIDENT ASSISTANT- 1ST SHIFT

Jennings; Garfield Heights (OH); On-site; USD 24,000 - 32,000; Full time

Job summary

Jennings in Garfield Heights, OH is seeking a Resident Assistant (RA) for the 1st shift to foster a safe, inclusive residential community within university housing. The RA guides residents, resolves conflicts, and plans programs that support academic success and social engagement.

The role requires active enrollment as a full-time student, a willingness to live in the residence hall for the contract duration, and strong communication, discretion, and teamwork to collaborate with housing staff

Qualifications

• Current enrollment as a full-time student at the institution.
• Strong interpersonal and communication skills with diverse populations.
• Ability to handle confidential information with discretion.
• Willingness to live in assigned residence hall for the contract duration.

Responsibilities

• Serve as a primary point of contact for residents and address concerns promptly.
• Organize educational, social, and cultural programs to promote engagement.
• Enforce housing policies while remaining approachable.
• Mediates conflicts and facilitates resolutions confidentially.
• Collaborate with housing staff and campus partners for resources.
• Conduct regular safety checks and maintain incident records.
• Participate in ongoing training and meetings.

Skills

Interpersonal skills

Communication skills

Conflict resolution

Discretion

Teamwork

Organizational skills

Education

Full-time student status

Job description

RESIDENT ASSISTANT- 1ST SHIFT

Full Time Garfield Heights, OH, US

Jennings | Life As It Should Be. At Jennings, each person helps to nurture our values-based culture. Our values are more than words, they are expectations for an environment where people are caring and respectful, as well as creative and fun!

About the Role:

The Resident Assistant (RA) plays a pivotal role in fostering a safe, inclusive, and engaging residential community within university or college housing. This position is responsible for supporting residents by providing guidance, conflict resolution, and facilitating community-building activities that enhance the overall living experience. The RA serves as a resource and role model, promoting adherence to housing policies and encouraging personal growth and development among residents. Through proactive communication and collaboration with housing staff and campus resources, the RA helps to create an environment conducive to academic success and social well-being. Ultimately, the RA contributes to a positive residential culture that supports diversity, respect, and student engagement.

Minimum Qualifications:

• Current enrollment as a full-time student at the institution or eligibility as defined by the housing department.
• Strong interpersonal and communication skills with the ability to interact effectively with diverse populations.
• Demonstrated ability to handle confidential information with discretion and professionalism.
• Basic conflict resolution and problem-solving skills.
• Availability to live in assigned residence hall and commit to the full duration of the contract period.

Preferred Qualifications:

• Previous experience in leadership, mentoring, or community service roles.
• Training or coursework in counseling, psychology, social work, or related fields.
• Familiarity with crisis intervention techniques and emergency response protocols.
• Experience planning and facilitating group activities or educational programs.
• Ability to work collaboratively within a team and with campus partners.

Responsibilities:

• Serve as a primary point of contact and support for residents, addressing their concerns and needs promptly and effectively.
• Organize and implement educational, social, and cultural programs that promote community engagement and personal development.
• Enforce housing policies and university regulations consistently while maintaining a respectful and approachable demeanor.
• Mediate conflicts between residents and facilitate resolution in a fair and confidential manner.
• Collaborate with housing staff and campus departments to provide resources and referrals for residents.
• Conduct regular rounds and safety checks to ensure a secure living environment.
• Maintain accurate records of incidents, program attendance, and other relevant documentation.
• Participate in ongoing training and meetings to stay informed about housing policies and best practices.

Skills:

The Resident Assistant utilizes strong communication skills daily to engage with residents, listen actively to their concerns, and convey important information clearly. Conflict resolution and problem-solving skills are essential for addressing disputes and fostering a harmonious living environment. Organizational skills are applied when planning and executing community programs that meet diverse interests and needs. The RA also employs discretion and professionalism in handling sensitive situations and maintaining confidentiality. Additionally, teamwork and collaboration skills are critical when coordinating with housing staff and campus resources to support residents effectively.