Resident Assistant

Utah Non Profit Housing Corporation; West Valley City (UT); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Housing benefit

Job summary

Utah Nonprofit Housing Corporation (UNPHC) is seeking a part-time Resident Assistant to provide on-site presence at select properties in West Valley City. The RA will handle after-hours emergencies, monitor security, and assist with light maintenance while living on-site.

Ideal candidates are responsible, calm under pressure, and able to document incidents clearly. The role requires good people skills to engage with a diverse resident population; housing benefits are included.

Qualifications

• Demonstrated ability to respond quickly and appropriately to emergencies.
• Strong written communication for incident reports.
• Knowledge of property safety or building systems is a plus.
• Willing to reside on-site with housing benefit.
• Ability to enforce community guidelines respectfully.

Responsibilities

• After-Hours Emergency Response: Respond to urgent resident needs after hours, including alarm pulls and lockouts.
• Security and Safety Monitoring: Conduct regular rounds and report safety concerns promptly.
• Maintenance Support: Coordinate after-hours access and light maintenance tasks during move-ins/outs.
• General Resident Support: Maintain resident confidentiality and distribute notices from management.

Skills

Strong sense of responsibility

Calm under pressure

Judgment under emergencies

Prompt emergency response

Written incident documentation

Property safety familiarity

Willingness to live on-site

Engaging with diverse residents

Job description

Location: On-Site | West Valley City

Type: Part-Time | After-Hours Coverage | Housing Benefit Included

Support Residents. Ensure Safety. Be the Calm in the Storm.

Utah Nonprofit Housing Corporation (UNPHC) is the state’s largest nonprofit provider of affordable housing. We’re seeking a Resident Assistant (RA) to serve as an on-site presence at select residential properties. This unique role is ideal for someone responsible and community-oriented who is looking to contribute to housing stability while living on-site.

The RA provides after-hours support in the event of emergencies, monitors safety and security, and ensures residents feel safe, heard, and supported during nights, weekends, and holidays. Light administrative and maintenance-related tasks may also be assigned during business hours.

Key Responsibilities:

After-Hours Emergency Response

• Respond to urgent resident needs including medical pull-cord alarms and lockouts.
• Contact emergency services, on-call staff, or management as needed.
• Document all incidents and submit reports to the Property Manager.

Security and Safety Monitoring

• Conduct regular rounds of the building and grounds.
• Check doors, parking areas, and monitor for unauthorized activity or violations.
• Report safety concerns, suspicious activity, or maintenance needs promptly.

Maintenance Support

• Coordinate after-hours entry or elevator assistance during move-ins/outs.
• Provide light support with common area cleanliness and set-up as requested.
• Assist with vendor deliveries or access under special arrangements.

General Resident Support

• Be a positive presence in the community.
• Distribute notices or communications from management.
• Maintain resident confidentiality and uphold all house rules.

Ideal Candidate Will Have:

• A strong sense of responsibility, calm under pressure, and good judgment.
• Ability to respond promptly and appropriately to emergencies.
• Good written communication for incident documentation.
• Familiarity with property safety, building systems, or resident services is a plus.
• Willingness to live on-site (housing benefit provided).
• Ability to respectfully enforce community guidelines and engage with a diverse resident population.

Working Conditions & Benefits:

Part-time, on-site role with housing benefit.

• Flexible structure – may be shared between a couple living on-site.
• Some light physical activity (walking building, lifting small items, etc.).
• Training provided; backup coverage available for time off.
• Exposure to emotionally sensitive situations (e.g., medical issues, aging residents).

This role is critical to the safety and wellbeing of our residents. If you’re someone who cares deeply about community and creating a safe home for others, we’d love to hear from you.