Resident Advocate & Social Services Coordinator

Garden Springs Healthcare; Warren (OH); On-site; USD 50,000 - 63,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan with Employer M

Paid Time Off (PTO)

Paid Holidays

Employer-Paid Life Insurance

HSA Options

FSA Options

Supplemental Insurance Policies

Job summary

Warren Nursing & Rehab seeks a compassionate Social Services Coordinator to support residents and families, addressing psychosocial, emotional, and social needs throughout the stay.

You will collaborate with the care team, participate in care planning, coordinate discharge resources, and provide information about community services while maintaining confidentiality and resident rights.

Qualifications

• Bachelor's degree in a related field preferred.
• Previous experience in skilled nursing, long-term care, healthcare, or social services preferred.
• Strong communication, organization, and interpersonal skills.
• Compassionate and professional approach when working with residents and families.
• Ability to handle sensitive and confidential information appropriately.
• Ability to work independently while functioning effectively as part of an interdisciplinary team.
• Knowledge of resident rights, discharge planning, and community resources preferred.

Responsibilities

• Provide social services and support to residents and their families.
• Complete social service assessments and maintain accurate, timely documentation.
• Assist residents with adjustment to the facility and changes in their condition or circumstances.
• Serve as an advocate for residents and help address concerns, preferences, and needs.
• Participate in care planning and interdisciplinary team meetings.
• Maintain communication with residents, families, responsible parties, and facility staff.
• Assist residents and families with discharge planning and coordination of community resources.
• Provide information and referrals to appropriate community agencies and services.
• Assist with advance directives, resident rights, and other psychosocial needs.
• Respond to resident and family concerns in a professional and compassionate manner.
• Maintain confidentiality and comply with applicable federal, state, and facility requirements.
• Collaborate with nursing, therapy, activities, dietary, administration, and other departments to promote person-centered care.
• Participate in facility programs, meetings, and quality improvement initiatives as appropriate.

Skills

Strong communication

Organization

Interpersonal skills

Independent worker

Education

Bachelor's degree in Social Work, Human Services, Healthcare Administration, Psychology, Sociology

Experience in healthcare or social services preferred

Job description

Warren Nursing & Rehab seeks a compassionate Social Services Coordinator to support residents and families, addressing psychosocial, emotional, and social needs throughout the stay.

You will collaborate with the care team, participate in care planning, coordinate discharge resources, and provide information about community services while maintaining confidentiality and resident rights.