Resident Advocate & Care Coordinator

Brookwood Care Community; Blue Ash (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401k with match

Early Pay via Tapcheck

PTO + holidays

Referral bonus

Mentorship programs

Education loan repayment

Job summary

Brookwood Care Community is seeking a Social Services Assistant to support residents in a healthcare setting. You will assist with emotional and practical needs, help families navigate care, and coordinate discharge planning with an interdisciplinary team.

The role emphasizes documentation, advocacy, and community resource referrals to improve residents' quality of life. Strong communication and organizational skills are essential for success.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree or coursework in social work, human services, or related field preferred.
• Experience in healthcare, long-term care, or social services setting preferred.

Responsibilities

• Assist residents and families with emotional, social, and practical concerns.
• Assist in discharge planning and coordination with care team.
• Collaborate with the Social Services Director and healthcare providers to advocate for residents.
• Document interactions, assessments, and services in the EHR system.
• Assist with completing required documentation for government programs or financial assistance.

Skills

Communication

Interpersonal skills

Organizational skills

Documentation

Team collaboration

EHR proficiency

Resource knowledge

Education

High school diploma or equivalent

Associate’s degree or coursework in social work/human services

Tools

EHR systems

Job description

Brookwood Care Community is seeking a Social Services Assistant to support residents in a healthcare setting. You will assist with emotional and practical needs, help families navigate care, and coordinate discharge planning with an interdisciplinary team.

The role emphasizes documentation, advocacy, and community resource referrals to improve residents' quality of life. Strong communication and organizational skills are essential for success.