Resident Admissions Specialist

River-Towne-Center-Columbus-Cente; Columbus (GA); In loco; USD 25.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Vacation accrual from day one

Coffee bar 24/7

Meals provided

Employee of the month

PTO rollover/payout in December

Descrizione del lavoro

River-Towne-Center-Columbus-Cente is seeking a compassionate Admissions Coordinator who is also a Georgia-licensed CNA to manage the resident admission process in our skilled nursing facility. You will gather required information, support residents and families, and collaborate with nursing, business office, social services, and other departments to ensure a smooth admission experience.

Hours are 8:00 a.m.–4:00 p.m. with no holidays or weekends.

Competenze

• Must be a Georgia Certified Nursing Assistant (CNA) in good standing.
• High school diploma or equivalent preferred.

Mansioni

• Obtain required information and signatures for resident admissions.
• Provide residents and families with admission information, including resident rights, privacy practices.
• Assist with interviewing residents, guardians, and sponsors and obtaining required admission information.
• Coordinate and complete admissions, transfers, and discharges in accordance with established policies and procedures.
• Maintain accurate records of available beds, resident census, room assignments, waiting lists, and admission/discharge activity.
• Review and explain admission-related information to residents and/or guardians and answer questions or refer concerns to the appropriate department.
• Collect, assemble, and verify admission paperwork and forward completed documentation to the appropriate departments.
• Maintain confidentiality of resident information and protected health information in accordance with facility policies and HIPAA requirements.
• Work collaboratively with nursing, business office, social services, MDS, and other departments to support a smooth admission process.
• Maintain a professional and welcoming relationship with residents, families, referral sources, community members, and facility staff.
• Represent the facility positively in the community through professional communication, customer service, and actions that support the facility's reputation.
• Assist with marketing and community outreach activities related to admissions and census development, as directed.
• Prioritize and manage multiple responsibilities in a fast-paced environment while maintaining accuracy and professionalism.
• Use computer systems and electronic records efficiently to complete required documentation and communication.
• Keep abreast of applicable Medicare/Medicaid regulations and admission/discharge requirements.
• Perform other related duties and responsibilities as assigned to meet the needs of the facility.

Conoscenze

Communication skills

Computer skills

Multitasking

Customer service

Empathy

Professionalism

Organization

Confidentiality

Community representation

Marketing exposure

Formazione

Georgia CNA certification

High School Diploma or equivalent

Strumenti

Facility software

Descrizione del lavoro

River-Towne-Center-Columbus-Cente is seeking a compassionate Admissions Coordinator who is also a Georgia-licensed CNA to manage the resident admission process in our skilled nursing facility. You will gather required information, support residents and families, and collaborate with nursing, business office, social services, and other departments to ensure a smooth admission experience.

Hours are 8:00 a.m.–4:00 p.m. with no holidays or weekends.