Overview
Our team members are the heart of what makes us better.
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. With oversight from the Program Director, the Residency Program Coordinator is responsible for the operational and financial management of the accredited residency training program. The position requires a comprehensive and detailed understanding of national accreditation policies and hospital policies, as well as a high degree of initiative and independent judgment. The Residency Program Coordinator will continually assess and direct a wide range of programmatic issues including long range planning, recruiting residents, developing projects, analyzing administrative workflow, maintaining databases, communicating with faculty and residents regarding a range of issues, and managing internal and external program relations.
Responsibilities
A day in the life of a Residency Program Coordinator at Hackensack Meridian Health includes:
- Provides support and meets regularly with the Program Director(s) concerning office management issues and activities and the status of projects. Identifies and evaluates the methods for improving workflow and cost effectiveness and makes recommendations to the Program Director for improvement. May assist in program-level policy development.
- Interprets and applies ACGME, other national accrediting agencies, and hospital policies to support compliance within the residency training program.
- Provides both administrative supervision and support to interns/residents.
- Acts as a liaison between residents and other nursing units when necessary. Establishes relationships and acts as a liaison to other hospitals, internal HMH departments, and divisions regarding resident recruitment, orientation, annual graduation, internal rotations, and external rotations.
- Reviews Program Letters of Agreements for any changes, expiration, etc. and so forth. Informs interns/residents of intradepartmental policy and procedure changes, with assistance from the Office of Academic Affairs.
- Tracks, reports, and ensures compliance with procedures regarding licensure, malpractice extensions, annual contracts (agreements), and initial and re-credentialing of residents.
- Evaluates and standardizes office procedures and effectively troubleshoots and resolves issues. Coordinates the placement of residents in desired areas of medicine. Oversees all purchasing for the program. Assesses equipment acquisition and training needs and makes recommendations to the Program Director. Orders equipment and supplies for the residency training program.
- Plans departmental annual events including recruitment, orientation, graduation, faculty retreats, as well as various meetings and program-related events. Coordinates the residency application process, notifying applicants of acceptance decisions. Schedules and facilitates applicant interviews.
- Organizes meetings, document minutes, and prepares and distributes materials for conferences/didactics and lectures. Develops brochures, invitations, or advertisements for events/lectures as approved by HMH Marketing. Creates and/or maintains external program advertising/media through websites, brochures, postcards, publications and other such media. Maintains the residency training program's website by informing HMH Marketing.
- Maintains the ERAS (Electronic Residency Application System) database and oversees its processes during the Residency Recruitment season. If applicable, maintains other recruitment database systems such as CPME (Council on Podiatric Medical Education) Portal / CODA (Commission on Dental Accreditation). Performs all Match responsibilities and corresponds with newly matched interns/residents about requirements and process for appointment to the hospital(s). In applicable programs, assists with quota review and rank order list entry and certification in the NRMP (National Residency Matching Program). 11. Processes resident time off requests (e.g., vacation, personal time, leaves of absence); this may include