Residence Services Operations Coordinator

Boston University; Boston (MA); On-site; USD 30,307 - 39,950; Full time

Job summary

A major educational institution in Boston is seeking a Program Coordinator for Residence Services. The role provides clerical support, manages key inventories, and serves as the first point of contact for students and parents. Candidates should possess a High School Diploma and 1-3 years of relevant experience. Responsibilities include overseeing furniture and appliance management during transitional periods. The expected salary ranges from $22.00 to $29.00 per hour with a full-time contract.

Qualifications

• High School Diploma or GED is mandatory; a Bachelor's degree is preferred.
• 1-3 years of relevant experience in a supportive role.
• Ability to lift 50 lbs.

Responsibilities

• Provide general office and clerical support for Residence Services operations.
• Assist with key inventory management for residential systems.
• Field high volumes of inquiries from students, parents, and departments.
• Coordinate furniture and appliance issues while overseeing damage billing processes.
• Monitor move-in/out progress and ensure student satisfaction.
• Manage vending services and maintain inventory using FacilityOS.

Skills

Customer service

Clerical support

Inventory management

Conflict resolution

Transportation of goods

Education

High School Diploma or GED

B.A./B.S. preferred

Tools

FacilityOS software

Job description

A major educational institution in Boston is seeking a Program Coordinator for Residence Services. The role provides clerical support, manages key inventories, and serves as the first point of contact for students and parents. Candidates should possess a High School Diploma and 1-3 years of relevant experience. Responsibilities include overseeing furniture and appliance management during transitional periods. The expected salary ranges from $22.00 to $29.00 per hour with a full-time contract.