Residence Manager

LanePark; Sidney (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Promotions and special bonus incentives

Competitive salary

Supportive team environment

Job summary

LanePark seeks a Residence Manager to oversee all community operations, focusing on sales, marketing, and resident satisfaction. The ideal candidate will possess a degree in business or a related field, and/or an LPN or RN license, along with proven success in sales and marketing roles.

The Residence Manager will implement marketing plans to achieve occupancy goals and foster a team-oriented environment, ensuring high levels of resident and employee satisfaction. Attractive earning potential tied to performance is offered.

Qualifications

• Minimum of a baccalaureate degree in business, marketing, or a related field or LPN/RN license.
• Experience in sales/marketing with proven success.
• Leadership experience in growing businesses that enhance customer experience.

Responsibilities

• Direct and manage all aspects of community operations.
• Develop and execute marketing plans for occupancy.
• Maintain high levels of resident and employee satisfaction.

Skills

Sales/marketing experience

Leadership skills

Customer relationship development

Team building

Education

Baccalaureate degree or LPN/RN license

Job description

Job Description

The Residence Manager has responsibility for directing and managing all aspects of the community which includes sales, marketing, and operations. A critical aspect of this position is attaining and maintaining occupancy levels for each community service offering and appropriate rates – this is accomplished through the implementation of a detailed marketing plan, marketing to referral sources, and qualifying and closing sales.

Operations management must be in keeping with the philosophy and mission of the company. Also, develop and maintain a high level of resident and employee satisfaction. Incorporate The LanePark Personal Matters into all aspects of the community operations; this includes the vision, mission, and individual department standards and expectations. Require and promote teamwork in all aspects of the community’s operations and specifically in the provision of resident services.

Qualifications

• Minimum of a baccalaureate degree in a business, marketing, or a related discipline or an LPN or RN license.
• Experience and proven success in a sales/marketing role required and the ability to execute effective sales programming.
• Documented and validated leadership experiences specifically related to growing businesses that raised the bar on customer experience, employee engagement and bottom line results.
• A desire to develop relationships, reach out and solve our prospect’s problems.
• A “fire in the belly” motivation to build a team, be part of a team and support a team to achieve greatness.
• Drive to develop people, teach them and share how the entire operation works.
• Ability to gain a working knowledge of the senior care industry, specifically the services we offer at our community.

Additional Information

Salary is important to everyone, especially good sales people. Money counts. But what counts more is "fit". This position will pay well and the total earned income for the fortunate invited team member will be driven by measurable results. We pride ourselves on paying well, but we don't pay for entitled mindsets or mediocre performance. There are multiple ways to earn income such as promotions, special bonus incentives, benefits and the non-dollar earnings of being selected to join an exclusive team and company that builds and manages senior living differently.