Residence Manager

For Human Services, Inc.; New York (NY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

For Human Services, Inc. in New York seeks a dedicated Residence Manager to oversee one of our Group Homes.

The role ensures efficient operation, regulatory compliance, and a high quality of life for residents and staff, with a focus on safe medication handling and coordinated service planning. You will lead staff, manage budgets, monitor program goals, arrange medical appointments, and ensure documentation is complete.

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and experience.
• 3+ years working experience in Behavioral Health or an intellectual disability-related field.
• Meet and clear all regulatory standards.
• Experience conducting medical appointments and scheduling appointments, administering medication, and correctly documenting medication dispensed.
• New York State Driver’s license is required.
• SCIP-R, CPR, AMAP, and First Aid trained.

Responsibilities

• Develop and implement quality programming in the Residence.
• Lead staff and manage scheduling, assignments, and discipline as needed.
• Operate the Residence within the prescribed budget.
• Develop and monitor service plans and required paperwork.
• Maintain communication with staff, residents, and related parties.
• Coordinate services including medical, educational, work-related, and housing needs.
• Document goal/outcome reviews and schedule required meetings.
• Maintain accurate documentation of all required paperwork.

Skills

Behavioral Health experience

Regulatory compliance

Medication administration

Staff supervision

Team leadership

Education

Bachelor's degree preferred or equivalent

Job description

Paul J. Cooper is seeking a dedicated and experienced Residence Manager to oversee the operations of one of our Group Homes. The Residence Manager ensures that the residence runs efficiently, remains in regulatory compliance, and provides a high quality of life for all residents and staff.

Qualifications:

Bachelor’s degree preferred or equivalent combination of education and experience.

3+ years working experience in Behavioral Health or an intellectual disability-related field.

Meet and clear all regulatory standards.

Experience conducting medical appointments and scheduling appointments, administering medication, and correctly documenting medication dispensed.

New York State Driver’s license is required.

SCIP-R, CPR, AMAP, and First Aid trained.

Essential Job Duties and Responsibilities:

The following duties are essential to the role. Other duties may be assigned as necessary.

Ensure the development and implementation of all aspects of quality programming in the Residence.

Influence hiring, transfer, suspension, layoff, recall, promotion, discharge, reward, or discipline of employees; address employee grievances; assign duties and schedules; and responsibly direct employees under their supervision.

Operate the Residence within the prescribed budget.

Develop, implement, and monitor service plan goals for all residents, ensuring timely submission of required paperwork.

Develop and maintain effective communication patterns with all staff, residents, and associated parties.

Secure and coordinate all required or desired services, including medical, psychological, educational, work-related, food, clothing, shelter, financial, etc.

Develop and document all goal/outcome reviews; hold mandated meetings as required and ensure all invitations are made to required parties.

Maintain accurate documentation of all required paperwork, including communication logs, medical logs, Program books, goal books, meeting minutes, schedules, attendance, etc.

Coordinate staff and create an effective team.

Supervise dietary and housekeeping needs, including purchasing, maintenance, and bookkeeping.

Work cooperatively and effectively with other Agency Departments such as Finance, Human Resources, Corporate Compliance, Medical, etc.

Ensure all medication storage and administration regulations are met; must be able to pass the AMAP certification course.

Ensure the Residence operates within all State, Federal, and Agency Policies and Procedures.

Oversee all residential monitoring systems and develop new systems as needed, such as staff schedules, finances, payroll issues, medication issues, etc.

Prepare and/or ensure preparation for all staff meetings and case reviews on a consistent basis.

Provide training to Assistant Manager, Direct Support Professionals, and residents as required or needed.

Ensure all vital information is shared with the Director of Disability Services.

Provide on-call coverage/supervision seven days a week or as designated by the Director.

Ensure the residence is maintained in an aesthetically pleasing, clean, and safe manner.

Attend mandatory in-service training and demonstrate compliance with all regulations and Paul J. Cooper policy and procedure requirements.

Learn and master the use of any software systems and technology utilized by the Agency on a Program-by-Program basis.