RESIDENCE MANAGER

Mary Cariola Center; City of Rochester (NY); On-site; USD 62,000 - 75,000; Full time

Job summary

Mary Cariola Center in Rochester, NY is seeking a supervisory role over direct care staff within a developmentally disabled services program.

The position emphasizes staff interviewing, policy implementation, and consistent supervision using a formal model, with an emphasis on training and compliance to OPWDD requirements.

Qualifications

• Minimum of 3 years working with people with developmental disabilities.
• At least 2 of the 3 years must be within an OPWDD certified program.
• Bachelor’s degree in human services or equivalent combination of education and experience.
• Ability to read, write, speak and understand English including interpreting documents such as safety rules and policy and procedure manuals.
• Must be able to work independently and within a team.

Responsibilities

• Assist in interviewing and hiring all direct care staff and other positions as directed.
• Implement all agency and program-specific policies and procedures, recommending appropriate changes/additions.
• Provide administrative and professional supervision of all direct care staff utilizing the Interactional Supervision Model.
• Ensure direct care staff is provided with required orientations, in-services and resident-specific trainings.
• Develop and maintain a weekly staff schedule and monitor overtime hours.
• Complete quarterly staffing reports and conduct staff meetings.
• Coordinate and maintain agency spending within budget and handle receipts.

Skills

English proficiency

Reading/Writing

Communication

Teamwork

Disability services experience

Independent working

OPWDD experience

Education

Bachelor’s degree in human services or equivalent

Job description

Salary Range: $62,000-$75,000 per year

Pay within this range is based on experience and education

DEI Values Statement

Mary Cariola Center recognized that a high performing organization is one that cultivates a culture where everyone feels like they belong. Through continued dialogue, education, a policy development, we are committed to integrating Diversity, Equity, Access and Inclusion into all aspects of our work. As an agency found on principles of inclusion, Mary Cariola Center fosters an environment where all are welcome, and our differences are respected and valued.

Salary Range: $62,000-$75,000 per year

Pay within this range is based on experience and education

DEI Values Statement

Mary Cariola Center recognized that a high performing organization is one that cultivates a culture where everyone feels like they belong. Through continued dialogue, education, a policy development, we are committed to integrating Diversity, Equity, Access and Inclusion into all aspects of our work. As an agency found on principles of inclusion, Mary Cariola Center fosters an environment where all are welcome, and our differences are respected and valued.

Duties And Responsibilities

• Assist in interviewing and hiring all direct care staff and other positions as directed
• Implement all agency and program-specific policies and procedures, recommending appropriate changes/additions
• Provide administrative and professional supervision of all direct care staff (and other designated staff, on occasion) utilizing the Interactional Supervision Model
• Interactional Supervision Model - Includes maintaining a supervisory log and meeting regularly with each staff member and providing individual annual evaluations outlining professional development goals
• Ensure direct care staff is provided with required/relevant orientations, in-services and resident-specific trainings
• Keep the Director informed of personnel problems, making recommendations for progressive discipline/termination of employment of any staff
• Develop and maintain a weekly schedule of direct care staff in accordance with an appropriate staff-to-resident ratio, monitoring overtime hours and actively seeking ways to minimize these hours
• Complete quarterly staffing reports
• Conduct staff meetings
• Communicate all necessary and important information relative to the residents, staff, building, building contents and community interactions
• Responsible for general maintenance and upkeep of the house, including all furnishings and equipment, in conjunction with the Facilities Supervisor and Household Supervisor
• Participate in program development, tailored to each resident, as a member of the interdisciplinary treatment team
• Work with the residents on their Program Plan and provide them with needed health and physical care, including administering medications
• Engage in regular observations of each shift to provide the appropriate oversight and supervision, maintaining a log of observations
• Accurately and consistently complete all required documentation practices utilizing the PrecisionCare software and in written form, when necessary
• Complete regular documentation audits to ensure accuracy and completeness, forwarding to the business office for billing purposes
• Evaluate the self-preservation skills of each resident in the home
• Schedule regular practice fire drills and monitor the effectiveness of the emergency evacuation plans
• Participate in a variety of meetings with interdisciplinary treatment team members, parents, agency personnel, etc.
• Available on an on-call basis to deal with emergencies such as hospitalizations, staff problems, household emergencies, etc. (Some emergencies may require on-site direction of staff)
• Work in conjunction with various school/day service providers to formulate programming and to resolve issues related to school/day service and/or transportation
• Coordinate meetings and visits that are relevant to Admission/Discharge procedures in conjunction with the Residential Intake Social Worker
• Coordinate and maintain agency specific spending within the limits of the operating budget
• Review and sign all receipts to confirm purchases are appropriate
• Conduct regular balance checks of house petty cash and the residents' personal allowance kept at the house, ensuring the appropriate documentation is forwarded to the business office for processing
• All other duties as assigned by manager

Minimum Qualifications

• Minimum of 3 years working with people with developmental disabilities
• At least 2 out of the 3 years must have been within an OPWDD certified program
• Bachelor’s degree in human services or equivalent combination of education and experience
• Ability to read, write, speak and understand English including interpreting documents such as safety rules and policy and procedure manuals
• Must be able to work independently and within a team

Preferred Qualifications

• Supervisory experience

Certifications and Trainings

• NYS Medication Administration
• SCIP-r
• CPR
• First Aid
• All other trainings mandated by the Office for people with Developmental Disabilities (OPWDD)

EEO Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, domestic violence victim status, veteran or disability status.