Residence Life Operations Lead (Live-In)

E03 Vermont State University; Johnson (VT); On-site; USD 40,000 - 42,000; Full time

Job summary

Vermont State University is seeking a live-in professional to direct and coordinate two to three campus residence halls while sharing in an on-call rotation during evenings and weekends.

The role includes supervising staff, managing hall operations, training student staff, and addressing student life needs. A bachelor's degree and related experience are required, with a focus on accessibility, inclusion, and student success.

Qualifications

• Bachelor's degree in appropriate discipline, plus one-two years of previous residence hall staff experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
• Knowledge: Understanding of the educational goals and objectives of Vermont State University including attention to accessibility and diversity, equity, and inclusion.
• Knowledge: Understanding of the psychological and cultural characteristics of economically and educationally disadvantaged students, particularly in a rural setting.
• Knowledge: Awareness of developmental, holistic, and proactive approaches to student success.
• Skills: Excellent interpersonal, supervisory, and communication skills. Able to meet students where they are, ensure they feel listened to, and that they are comfortable working with advisors to navigate challenges and concerns as they come up.
• Skills: Strong organizational and problem-solving skills.
• Skills: Experience with (or ability to learn) technologies such as Aviso, Colleague, Self-Service, Slate, Microsoft products, and Perceptive Content.
• Skills: Proven record of accountability and follow-through with the ability to meet deadlines.
• Abilities: Demonstrated ability to positively influence student skill development, such as communication skills, leadership skills, academic skills, technical skills, non-cognitive or 'soft' skills, and social skills.
• Abilities: Demonstrated ability to foster student development in the attainment of student success goals, such as academic purpose, sense of belonging/identity, agency, career readiness, civic readiness, access & equity.
• Abilities: Demonstrated positive attitude regarding Vermont State University and a desire to improve student outcomes, including attention to diversity, equity, and inclusion.
• Abilities: Demonstrated ability to support a diverse community and promote diverse perspectives and cultures in an inclusive environment.
• Ability to work effectively with a wide range of individuals within the University and capacity to work as part of a team to collaborate and choose student success.
• Ability to collaborate effectively with college personnel as well as families/guardians and external resources in carrying out the various coordination, liaison, and advocacy aspects of the job.
• Ability to work weekends and evenings to provide student support outside of normal business hours.

Responsibilities

• Assist in the supervision of professional staff including but not limited to Residence Hall Directors, Head Residents, and Resident Assistants.
• Assist with the management of residence hall operations including key control; safety; health and maintenance concerns; room changes; coordination of openings and closings.
• Assist in providing leadership, training and supervision for residence hall student staff and graduate assistant(s).
• Conduct workshops, training and /or informational sessions.
• Serve as a lead on campus in consult with the Director of Residence Life & Housing Operations.
• Informally investigate, assess and determine appropriate methods of resolving various interpersonal and community problems in the residence halls, such as conflicts between roommates or floormates, and vandalism in collaboration with the Director of Residence Life & Housing Operations.
• Assist with addressing policy violations within area, ensuring due process for involved parties in accordance with university policies and procedures.
• Facilitate hall openings and closings by assisting in room checks, processing check-ins/outs, conducting room inventory inspections, assessing damages, and administrative processes.
• Advise and assist student groups.
• Advise and refer students.
• Assist with designing, organizing and implementing efforts to enhance dimensions of Student Life.
• Provide general assistance to departmental progress and efforts.
• Participation in an on-call duty rotation.
• Interact with both internal college groups and external groups and agencies.
• Serve as a liaison to Facilities, Public Safety, Academic Affairs and other campus departments.
• Manage hall program account.
• Collect, edit and disseminate information.
• Create and distribute publications as appropriate.
• Enforce college policies.
• Adjudicate infractions of college policies.
• Other duties as assigned.

Skills

Interpersonal skills

Supervision

Communication

Problem solving

Teamwork

Leadership

On-call readiness

Education

Bachelor's degree

Tools

Aviso

Colleague

Self-Service

Slate

Microsoft

Perceptive Content

Job description

Vermont State University is seeking a live-in professional to direct and coordinate two to three campus residence halls while sharing in an on-call rotation during evenings and weekends.

The role includes supervising staff, managing hall operations, training student staff, and addressing student life needs. A bachelor's degree and related experience are required, with a focus on accessibility, inclusion, and student success.