The Office of Student Life (OSL) is focused on building a strong foundation to ensure every student's Indiana University (IU) experience is positive, safe, healthy, and meaningful. The OSL staff and multiple departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority, and their health, safety, and overall well-being are our core mission. IU Bloomington is a public research institution with a total enrollment of 45,328 students and some of the top academic programs in a range of disciplines. With Big Ten sports, more than 700 student organizations, a vibrant artist community, and plenty of other opportunities for involvement, IU is a campus full of energy and life.
Residence Life is a strategic campus partner in the Involvement and Belonging area of the OSL. We house approximately 13,000 predominately first year students in 14 traditional residence halls and 6 unfurnished apartment communities. In addition to our traditional floors, we have 21 Living Learning Centers and Thematic Communities.
Job Summary
The Residence Life Coordinator for Student Development (RLC-SD) is responsible for programs and initiatives related to the residential student experience on campus and in university-owned properties. Initiatives are focused on developing a student community that is academically, and socially stimulating, and ensures student well-being and safety.
Department-Specific Responsibilities
- Enforces residential policies and procedures, manages, and provides crisis response, and serves in a supportive capacity for students of all backgrounds.
- Promotes a sense of engagement and belonging with residents and staff.
- Promotes a community living experience through the implementation of the Residential Curriculum that cultivates productive and well-rounded citizens through intentional experiences as they learn, engage, and grow during their time on-campus.
- Works collaboratively with colleagues in managing the operations of the residence hall, supporting the Office of Residence Life's mission, and promoting the values of the organization that include building a safe environment through leadership, supervision, and crisis management.
General Responsibilities
- Establishes and maintains a positive residential community that supports and enhances the educational mission of the university through developmental and social programs, personal student contacts, and the fostering of faculty-student interaction. Initiates and fosters student leadership opportunities, personal responsibility, and respect for others.
- Frequently interacts with students on an individual and group basis; listens to concerns and issues, advises students on programs and initiatives across the university that may help with academic goals and/or student engagement, and recommends resources for students in crisis or facing adversity.
- Addresses and resolves student behavioral problems within assigned hall(s)/unit(s) and documents and reports incidents to manager, student conduct staff, or law enforcement as appropriate, maintaining confidentiality and university policy and procedures.
- Coordinates and delegates hall administrative tasks, including room changes, and programming account expenditures.
- Communicates, interprets, and administers residence hall rules and regulations as well as the student code of conduct and other relevant university policies.
- Responds to and resolves resident, guest, parent/guardian, and other stakeholder concerns or complaints. Responds to and assists with the management of building-wide emergencies or crisis situations.
- Provides day-to-day supervision of live-in student staff members and assists with selection, training, and evaluation.
- May assist with housing application review, housing assignments, and housing reassignments. May assist with hall councils, oversight of student desk operations, and liaising with unit and campus partners.
QualificationsCombinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required- Master's degree in higher education student affairs, counseling, or closely related field
WORK EXPERIENCE
Preferred- Some experience in student services, higher education, or related field
Preferred- 2 years of supervisory experience
- Residential curriculum or learning outcomes-based programming or teaching experience
- Crisis management and conduct experience
- Experience working with a budget
SKILLS
Required- Proficient written and verbal communication skills
- Maintains a high degree of professionalism
- Demonstrated time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Seeks to acquire knowledge in area of specialty
- Demonstrated analytical skills
- Demonstrated problem solving skills
Preferred- Commitment to helping connect students to resources
- Demonstrated ability to create positive, intentional growth, and engaging opportunities for students and staff
- Excellent organizational skills including ability to multi-task and work under tight deadlines
- Demonstrated computer skills including experience with Microsoft Office Suite (Outlook, Teams, Word, Excel) and preferably additional management systems related to payroll, room assignments, door access, and conduct case management
- Experience with additional management systems related to residence hall operations
Working Conditions / DemandsThis role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
The Residence Life Coordinator for Student Development (RLC-SD) position is a full-time professional position for a 12-month housing operation where living in an on-campus residence hall apartment is a condition of employment.
Additional InformationThe Office of Residence Life has a promotion plan for the RLC-SD position structured as Learn It, Lead It, Expand It. Staff members can demonstrate how they have grown and will gain additional skill sets through their time in the position. Everyone will come in at the Learn It phase and through their work, will be reviewed on a yearly basis for progression, which comes with additional compensation.
Work LocationBloomington, Indiana
Advertised Salary$45,000 annually
Campus housing and meal plan provided.
Benefits OverviewFor full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job ClassificationCareer Level: Core
FLSA: Exempt
Job Function: Student Services
Job Family: Residence Life
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Posting DisclaimerThis posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
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Equal Employment OpportunityIndiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and SecurityThe Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.