Residence Hall Coordinator

Saint Louis University; St. Louis (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Furnished apartment

Utilities included

Meal plan

Parking passes

Tuition remission

Job summary

Saint Louis University is seeking a Residence Hall Coordinator (RHC) for the Department of Housing and Residence Life. The role focuses on graduate housing operations, student learning, and community development within university housing facilities.

The RHC will supervise front desk operations, assist with assignments, and collaborate with faculty, staff, and student leaders to support academic success and inclusive communities. Evening/weekend duties and structured autonomy are expected.

Qualifications

• Bachelor's degree required.
• Two years of related work experience preferred.
• Strong communication and problem-solving skills.
• Commitment to working with a diverse student population.

Responsibilities

• Oversees graduate housing room assignment processes and assists with related operations.
• Facilitates room changes and serves on the contract release review committee.
• Coordinates area opening/closing and summer transition for assigned facilities.
• Manages assigned budget accounts and communicates facility concerns with Facilities personnel.
• Supports undergraduate housing, learning communities, and student leadership development.
• Acts as on-call first responder for campus emergencies and coordinates with campus partners.
• Uses Maxient to track student incidents and manage cases.

Education

Bachelor's degree

Master’s degree in college student personnel or higher education

Job description

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.JOB SUMMARYThe Residence Hall Coordinator (RHC) provides support and direction for student learning and academic success while managing the overall administrative, supervisory, and community experiences for undergrad and/or graduate students in facilities of various levels of occupancy. This position requires the ability to have direct interactions with professional staff, faculty, and students, including student leaders and student staff. This position administers assignments processes under the direction of the Assistant Director for Assignments & Marketing and supervises front desk operations for housing where applicable. The SLU Department of Housing Operations is committed to the total development of the student within an inclusive community through a residential experience actualized in community experiences, intentional conversations, reflection, restorative practices, group dialogues and is built on a student learning philosophy that values social justice, community, spiritual and personal growth, and academic success.The RHC must be committed to working within an innovative environment that is focused on the support and education of students in university housing. The successful staff member must have a passion for working with a diverse student population, be committed to student learning and development, possess strong critical thinking and problem- solving skills, demonstrate initiative, communicate effectively, have a positive attitude, and an ability to manage structured autonomy.Staff positions in Housing Operations and Residence Life are not traditional office hour positions. Schedules are influenced by student and community needs. There will be times throughout the year when the SHRC is expected to work evenings and weekends. Availability during this time will be determined in conjunction with the supervisor.PRIMARY JOB RESPONSIBILITIESGraduate Housing (Housing Operations, Assignments and Data Management)Oversees the administration and communication of room assignment processes for graduate student housing and assist with other assignment-related operationsFacilitates room changes and serves as a member of the contract release review committeeCommunicates directly with students and families to assist with navigation of housing concerns, including but not limited to mediation of conflict, housing accommodations, and requests for reassignmentCoordinates Area opening, closing, and summer transition for assigned facilitiesManages assigned budget accountsCommunicates and coordinates facility related concerns with Facilities personnelUndergraduate Housing (Housing and Residential Curriculum)Academic Support & Learning CommunitiesParticipates in meetings to discuss opportunities, issues, and strategies to promote student learningWorks with faculty, staff, and student stakeholders to develop integrated experiences for Learning CommunitiesCoordinates academic achievement recognition/incentive programsStudent LeadershipSupports the student staff leadership development curriculumAdvises Community Council executive board for area with opportunities to serve as an adviser for Residence Hall Association and National Residence Hall HonoraryParticipates in the facilitation of student leadership training for student staff and student leadersPromotes student leadership opportunities within the residence halls and apartmentsResidential CurriculumCreates and implement learning outcome focused lesson plans for building and/or areaPromotes community development at the floor and community levelEnhances student learning and development through intentional individualized community experienceEstablishes goals and priorities for building inclusive communitiesSupervises, selects, and develops staff employeesSupervises a variety of student staff, which includes Resident Advisors, Lead Resident Advisor, Operations Manager, Desk Workers, and a Graduate Hall CoordinatorEvaluates staff development, based on formal and informal needs assessment, learning outcomes and targeted goalsFacilitates meetings with student staff to discuss progress on goals, community experiences, community development, and learning outcomesDevelops, executes, and evaluates recruitment, training, and development for all student staff Saint Louis University Department of Housing and Residence Life Residence Hall Coordinator positionsFosters ideals of cura personalis by encouraging individual, personal and professional developmentGraduate & UndergraduateCrisis Intervention/ResponseServes on-call as a first responder and a point of contact for campus emergenciesWorks with campus partners including but not limited to Dean of Students, Vice Provost for Graduate Education, Department of Public Safety and Emergency Preparedness, Student Health and Counseling Center, Office of Student Responsibility and Community Standards, Campus Ministry, and Title IX Office in response to issues/incidents in the areasAssists with incident debrief meetings and the Behavioral Concern Committee through providing information and updates on students of concern.Tracks and assesses intervention efforts for reporting purposesCollaborationCollaborates with Student Involvement, International Student Services, Graduate Education and Campus Ministry to support student growth and developmentCollaborates with Assistant Director for Undergraduate and Graduate Student Programming to host/market/promote programming opportunities for studentsSupports division strategic priorities and University-wide common core learning outcomesAssists campus partners with student recruitment initiativesCommunity Standards and Student ConductServes as a hearing officer for cases and conduct meetings with student(s) utilizing restorative practicesDetermines responsibility and assign sanctions, such as educational tasks, reflection activities, and community serviceUtilizes Maxient (conduct database) to track student incidents and manage assigned casesAdvises Resident Advisors and student leaders to confront negative student behaviorDocuments or assists in the documentation of incidents as they ariseResolves student issues and concerns in a timely mannerAssessmentUtilizes quantitative and qualitative assessment to provide quality service to studentsSupports and administers approved department and/or division assessment programs/initiativesCaptures feedback from residents about academic, personal, or community concerns, successes, and issuesAdministrative ResponsibilitiesMaintains a balanced schedule of office hours for committee and conduct meetings, staff one-on-ones, and walk-in appointments with studentsProvides written reports such as incident reports, quarterly reports, community development plan and othersProvides oversight of desk operations including payroll approvalManages student assignment and occupancy changes within area and in conjunction with Housing OperationsCoordinates area opening, closing, and summer transition in conjunction with Housing OperationsManages assigned budget accounts Saint Louis University Department of Housing and Residence Life Residence Hall CoordinatorCommunicates and coordinates facility related concerns with Facilities personnelManages damage billing process for community damages and student check outs throughout the year in conjunction with Housing OperationsCo-manages the Emotional Support Animal documentation processPerforms other duties as assignedMINIMUM QUALIFICATIONSBachelor's degreeTwo years of related work experiencePREFERRED QUALIFICATIONSMaster’s degree with a focus in college student personnel, higher education, or a closely related fieldPrevious experience working with a residential community staffREMUNERATIONThis is a12-month position, with a competitive salary range. The University offers an excellent benefits package, including choices in healthcare, investment opportunities, and tuition remission. Department and divisional professional development funds and opportunities are offered. A furnished, air-conditioned apartment within the assigned residence complex, including utilities, extended basic cable, internet (wired and wireless) connection, personal washer and dryer. Meal plan and parking passes are provided and paid for by the Department on your behalf and are subject to all applicable term limits and policies therein.FunctionHousingScheduled Weekly Hours:40Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.