Residence Hall Coordinator

slu; St. Louis (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

Saint Louis University seeks a Residence Hall Coordinator to provide leadership and services for undergraduate and graduate housing, coordinating assignments, advising student staff, and supporting academic success in a residential setting.

The role requires collaboration with professional staff, faculty, and students, with occasional evenings/weekends. It emphasizes inclusive community development, student learning, and crisis support within Housing Operations and Residence Life.

Qualifications

• Experience supporting student learning and development in a housing or student affairs context.
• Strong communication, problem-solving, and crisis-intervention skills.

Responsibilities

• Oversees room assignment processes for graduate housing and assists with related operations.
• Facilitates room changes and serves on contract release review committee.
• Communicates with students and families to resolve housing concerns, including mediation and reassignments.
• Coordinates area opening/closing and summer transitions for facilities.
• Manages assigned budget accounts and coordinates facility concerns with Facilities staff.
• Supports student staff leadership development, including advising and facilitating leadership training.
• Develops learning-outcome focused programs and promotes inclusive community building.

Skills

Student leadership development

Conflict mediation

Effective communication

Budget management

Housing operations

Data management

Job description

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

JOB SUMMARY

The Residence Hall Coordinator (RHC) provides support and direction for student learning and academic success while managing the overall administrative, supervisory, and community experiences for undergrad and/or graduate students in facilities of various levels of occupancy. This position requires the ability to have direct interactions with professional staff, faculty, and students, including student leaders and student staff. This position administers assignments processes under the direction of the Assistant Director for Assignments & Marketing and supervises front desk operations for housing where applicable. The SLU Department of Housing Operations is committed to the total development of the student within an inclusive community through a residential experience actualized in community experiences, intentional conversations, reflection, restorative practices, group dialogues and is built on a student learning philosophy that values social justice, community, spiritual and personal growth, and academic success.

The RHC must be committed to working within an innovative environment that is focused on the support and education of students in university housing. The successful staff member must have a passion for working with a diverse student population, be committed to student learning and development, possess strong critical thinking and problem- solving skills, demonstrate initiative, communicate effectively, have a positive attitude, and an ability to manage structured autonomy.

Staff positions in Housing Operations and Residence Life are not traditional office hour positions. Schedules are influenced by student and community needs. There will be times throughout the year when the SHRC is expected to work evenings and weekends. Availability during this time will be determined in conjunction with the supervisor.

PRIMARY JOB RESPONSIBILITIES

Graduate Housing (Housing Operations, Assignments and Data Management)

• Oversees the administration and communication of room assignment processes for graduate student housing and assist with other assignment-related operations
• Facilitates room changes and serves as a member of the contract release review committee
• Communicates directly with students and families to assist with navigation of housing concerns, including but not limited to mediation of conflict, housing accommodations, and requests for reassignment
• Coordinates Area opening, closing, and summer transition for assigned facilities
• Manages assigned budget accounts
• Communicates and coordinates facility related concerns with Facilities personnel

Undergraduate Housing (Housing and Residential Curriculum)

• Academic Support & Learning Communities
  • Participates in meetings to discuss opportunities, issues, and strategies to promote student learning
  • Works with faculty, staff, and student stakeholders to develop integrated experiences for Learning Communities
  • Coordinates academic achievement recognition/incentive programs
• Student Leadership
  • Supports the student staff leadership development curriculum
  • Advises Community Council executive board for area with opportunities to serve as an adviser for Residence Hall Association and National Residence Hall Honorary
  • Participates in the facilitation of student leadership training for student staff and student leaders
  • Promotes student leadership opportunities within the residence halls and apartments
• Residential Curriculum
  • Creates and implement learning outcome focused lesson plans for building and/or area
  • Promotes community development at the floor and community level
  • Enhances student learning and development through intentional individualized community experience
  • Establishes goals and priorities for building inclusive communities
  • Supervises, selects, and develops staff employees
  • Supervises a variety of student staff, which includes Resident Advisors, Lead Resident Advisor, Operations Manager, Desk Workers, and a Graduate Hall Coordinator
  • Evaluates staff development, based on formal and informal needs assessment, learning outcomes and targeted goals
  • Facilitates meetings with student staff to discuss progress on goals, community experiences, community development, and learning outcomes
  • Develops, executes, and evaluates recruitment, training, and development for all student staff Saint Louis University Department of Housing and Residence Life Residence Hall Coordinator positions
  • Fosters ideals of cura personalis by encouraging individual, personal and professional development
  • Graduate & Undergraduate

Crisis Intervention/Response

Serves on-call as a first responder and a point of contact for campus emergencies