Residence Hall Coordinator

Lawrence Technological University; Southfield (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in higher education is on the lookout for a dedicated Interim Director of Residence Life. This role involves managing a vibrant student community, supervising resident assistants, and fostering an inclusive environment. You will play a crucial part in crisis management, student development, and administrative duties that ensure the smooth operation of university housing. If you are passionate about student affairs and have a knack for leadership, this position offers a fantastic opportunity to make a significant impact on student life while working in a collaborative and supportive environment.

Qualifications

• Bachelor's degree and at least one year of professional experience in residence life.
• Master's degree preferred with two years managing a residence hall.

Responsibilities

• Supervise student staff and develop leadership culture.
• Manage crisis situations and assist with student conflicts.
• Maintain building records and ensure student safety.

Skills

Communication Skills

Organizational Skills

Crisis Management

Conflict Resolution

Customer Service Skills

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

MS Office Suite

Job description

3 days ago Be among the first 25 applicants

Direct message the job poster from Lawrence Technological University

Interim Director of Residence Life at Lawrence Technological University

Lawrence Technological University is seeking a full time, live-in university housing professional staff member. This staff member would be responsible for managing a student building housing approximately 200 students, supervising student staff to develop a culture of leadership and student involvement, serving in an on-call rotation, and assisting the Director of Residence Life with additional events and programming on campus.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Below are the essential duties of the Residence Hall Coordinator. Additional duties may be assigned if necessary.

SUPERVISION

1. Directly supervise student staff of 8-12 Resident Assistants and 1 Senior Resident Assistant. Co-supervise (with Senior Resident Assistant) a staff of 5-10 non-RA Desk Receptionists.
2. Assist staff with personal and professional development by planning and implementing Fall and Spring staff trainings and in-services when necessary.
3. Assist staff with developing inclusive communities through social and educational programming and quality resident interactions.
4. Facilitate weekly staff meetings to help further student staff professional development, discuss current issues, and provide staff with necessary University Housing and University updates.
5. Facilitate weekly one on one meetings with Resident Assistant staff members.
6. Conduct informal staff evaluations as staff progresses and formal staff evaluations at the completion of the Fall semester.
7. Ensure that all necessary paperwork is completed by staff and turned in on time, including but not limited to, Apartment/Room Condition Inventories, 7 Day Counts, Program Evaluations, payroll submissions, etc.

CRISIS MANAGEMENT & EMERGENCY RESPONSE

1. Participate in the professional staff on-call duty rotation to ensure the safety of residents. Rotations occur for one week periods from Monday-Monday and are shared with other Hall Coordinators, Student Life staff, and graduate students approved by the Director of Residence Life.
2. Assist with student conflicts via mediation and make appropriate referrals when necessary to the University Counseling Center, CARE Team, Director of Residence Life, Dean of Students, etc.
3. Serve as primary judicial officer for building incidents.

STUDENT DEVELOPMENT

1. Assist with developing a residence hall community that encompasses student learning, responsibility, involvement, leadership, and safety and embraces and supports diversity and differences of individuals.
2. Maintain an open office door policy and provide service to each student equally and fairly and advise appropriately on student issues and concerns.
3. Maintain a reasonable presence within the residence halls and campus community.
4. Help maintain a positive image of University Housing and address negative issues in a prompt and appropriate manner.
5. Maintain appropriate relationships with students.

PROFESSIONAL DEVELOPMENT

1. Assist with department processes, including but not limited to, building openings and closing, student staff training, student staff evaluations, department programs and events, student staff hiring selection, housing renewal, summer camps, etc.
2. Assist in updating the University Housing Guidelines, student staff policies and procedures, and Housing procedures.
3. Attend and assist with division events and processes.
4. Collaborate with other University events, including but not limited to Student Life events, Open Houses, Summer Camps, and other events as they arise.
5. Develop and maintain relationships with other departments, specifically Student Life, Campus Safety, Campus Facilities, and Campus Dining.

ADMINISTRATIVE

1. Maintain building records including key audits, maintenance work orders, etc.
2. Assist, when necessary, with maintaining building occupancy report, reporting room changes, etc.
3. Attend weekly University Housing professional staff meetings, weekly or as needed one on ones with supervisor, and Division meetings as requested.
4. Inform Director of Residence Life of all building issues and concerns.
5. Check lines of communication (email, mailbox, voicemail, etc.) daily and respond in a timely manner.
6. Maintain building programming budgets for RA programs, building wide programs, and additional events/programs as needed.
7. Maintain student confidentiality as it pertains to FERPA.

QUALIFICATIONS AND EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Required: Bachelor’s degree and at least one year of professional experience working in a residence hall required.

Preferred: Master’s degree in higher education, college student personnel, counseling or related field and two years of experience managing a residence hall. Experience working with a student athlete population is a plus.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

OTHER SKILLS and ABILITIES: Ability to type and use a word processor (MS Office Suite preferred), must be highly organized and be able to prioritize work, manage multiple tasks simultaneously. Good communication skills, both written and oral, ability to deal with people from various groups, backgrounds and level of education is required. Excellent customer services skills in a fast paced environment is a must.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle